Service Pricing
The public prices are indicated in CAD and do not include tax or shipping costs. These prices are subject to change without prior notice or information.
| Specification | Partial Service | Full Service | Others |
|---|---|---|---|---|
Quartz | 2 or 3 hands + calendar | 130 | 360 | - |
| Chronograph | 160 | 490 | - | |
| Battery service only | - | - | 50 | |
Mechanical | 2 or 3 hands + small complications | 130 | 515 | - |
| Chronograph + great complications | 160 | 700 | - | |
Others | Polishing (partial service mandatory) | - | - | 145 |
| Vintage calibre (prior to 1990) | - | - | Estimate | |
| Certificate of authenticity | - | - | 430 | |
Demagnetisation | - | - | - | Free |
Rate Control | - | - | - | Free |
All additional components not included in the price | - | - | - | Charged separately |
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If your LONGINES watch requires adjustment, maintenance or repair, we recommend you bring it or send it (if sent, well packaged and by recorded delivery) to the nearest authorised LONGINES service centre. A more detailed description of the service will appear on the estimate.
| Operations undertaken | Partial Service | Full Service |
|---|---|---|
| Assessment and identification of the watch | ✓ | ✓ |
| Separation of case and movement | ✓ | ✓ |
| Disassembly of the case |
| ✓ |
| Polishing of the case and bracelet (if applicable) |
| ✓ |
| Cleaning of the case and bracelet (if applicable) | ✓ | ✓ |
| Disassembly or replacement of movement |
| ✓ |
| Separation of movement components |
| ✓ |
| Cleaning of movement components |
| ✓ |
| Reassembly and oiling of the movement and replacement of the worn spare parts |
| ✓ |
| Replacement of the battery in quartz movements | ✓ | ✓ |
| Reassembly of the case with exchange of parts if necessary to guarantee water-resistance | ✓ | ✓ |
| Assembly of the movement with the case | ✓ | ✓ |
| Aesthetic control according to LONGINES specifications | ✓ | ✓ |
| Rate control according to LONGINES specifications | ✓ | ✓ |
| Control of watertightness (if applicable) | ✓ | ✓ |
| 24-month warranty on the work carried out | ✓ | ✓ |
Discover all our services
Know-how
Refining various watchmaking processes for almost two centuries, LONGINES is proud to provide technical expertise combining craftsmanship and technology.
Services
Having your watch properly serviced will preserve its perfect function according to our high quality standards, as well as its aesthetic appeal.
Warranty
See what's included in your LONGINES international warranty.
Send us your watch
If you need to send your LONGINES watch to our service center, please use our free shipping service.
Care instructions
Recommendations to help you preserve your LONGINES watch over the years.
History of my watch
Historical information about a LONGINES watch.
Find a service center
Make sure you drop your watch off at an authorized service center using our online store locator.
Contact us
You have a question about our products or services? We are here to help.
