If you need to send your Longines watch to our customer service department for maintenance or repair, we will be happy to provide free shipping. To take advantage of this service, use the form below to contact us and we will send you an envelope with prepaid packaging.
In order to benefit from our warranty, don't forget to enclose the valid warranty card. Please fill in the form which is enclosed in the package we send you and return it to us along with your watch. Next, take the package to an FIS or ACS office and ask for proof of shipping charges, for free. Please remember that the parcel is insured for one watch only.
This service is available only in Greece for people who own a Longines watch. It is not intended for service centres which send watches on a person's behalf. If you have any questions, you can contact us on +30 210 95 62 694 or at e-commerce@longines.gr.
Opening hours: Monday to Friday, 9am - 2:30pm.
How does it work?
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Discover all our services
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Services
Having your watch properly serviced will preserve its perfect function according to our high quality standards, as well as its aesthetic appeal.
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Warranty
See what's included in your Longines international warranty.
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Know-how
Refining various watchmaking processes for almost two centuries, Longines is proud to provide technical expertise combining craftsmanship and technology.
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History of my watch
Historical information about a Longines watch.
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Care instructions
Recommandations to help you preserve your Longines watch over the years.
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Find a service center
Make sure you drop your watch off at an authorized service center using our online store locator.
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Contact us
You have a question about our products or services? We are here to help.
