If you need to send your Longines watch to our customer service department for maintenance or repairs, we will be happy to provide you with free shipping. To take advantage of this service, please contact us using the form below and we will send you an pre-paid packaging.
In order to take advantage of your warranty, don't forget to enclose your valid warranty card. Please complete the form enclosed with the packaging we send you and return it together to us along with your Longines watch. Then, contact our forwarder Mikropakket to pick up your watch. Mikropakket is available on by phone.
This service is only available in the Netherlands for individuals possessing a Longines watch. It is not intended for service centers sending a watch on behalf of an individual. If you have any questions, you can contact us by phone or at e-commerce@longines.nl
Opening hours: Monday to Friday, 08:30 hours - 17:00 hours.
How does it work?
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Discover all our services
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Services
Having your watch properly serviced will preserve its perfect function according to our high quality standards, as well as its aesthetic appeal.
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Warranty
See what's included in your Longines international warranty.
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Know-how
Refining various watchmaking processes for almost two centuries, Longines is proud to provide technical expertise combining craftsmanship and technology.
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History of my watch
Historical information about a Longines watch.
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Care instructions
Recommandations to help you preserve your Longines watch over the years.
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Find a service center
Make sure you drop your watch off at an authorized service center using our online store locator.
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Contact us
You have a question about our products or services? We are here to help.
