
If you need to have your watch serviced for maintenance or repairs, please complete the form below or contact our service center directly.
You can contact us at 1-877-839-5224 or at onlinestore.us@longines.com.
Opening hours: Monday to Friday, 8:00 AM - 6:00 PM EST.
How does it work?
Step 01
Order packaging using an online form.
Step 02
Receive the parcel containing the LONGINES packaging.
Step 03
Complete the form and pack the watch.
Step 04
Take the pre-paid package to the post office.
Step 05
Analysis of the watch at the LONGINES office.
Step 06
Quote sent. If your watch is under warranty, you will not be required to provide your written consent.