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| LONGINES ES

<h2>Job description</h2>We are looking for an International Social Media Specialist - CDD 8 months for our Marketing Department.Role OverviewAs International Social Media Specialist, you will play a pivotal role in shaping and executing Longines’s global Social Media strategy.Working collaboratively with cross-functional teams, you will oversee and drive the development of Social Media channels to align with the brand's digital marketing objectives.Your responsibilities include defining global Social Media guidelines, managing content, and investments across various platforms.The role requires a creative and strategic thinker with a deep understanding of digital trends, a passion for storytelling, and the ability to inspire teams globally.In this role, your main tasks will be to :• Participate in shaping the global Social Media strategy and guidelines, overseeing content and investments across multiple platforms • Manage the social media ecosystem and channels worldwide • Create and coordinate editorial calendars aligned with the digital communication plan • Deliver innovative Social Media concepts and activations for the brand’s community • Oversee day-to-day social media activities, including content sourcing, campaign execution, and performance analysis • Manage the Social Media budget, optimizing digital investments based defined goals • Plan and execute paid Social Media campaigns at a global scale • Collaborate with internal teams and local markets on planning, budget allocation, messaging, and localization • Work with social media listening tools to monitor online conversations and identify relevant trends

International Social Media Specialist – Maternity leave replacement (September 2025 – April 2026)

<h2>Opis stanowiska</h2><ul><li>Profesjonalna obsługa klienta wg najwyższych standardów i wytycznych marki;</li><li>Realizacja planów sprzedażowych oraz praca z pozostałymi wskaźnikami (np. UPT, ATV, konwersja);</li><li>Drobne zadania techniczne (skracanie bransolet, itp.);</li><li>Dbanie o prawidłową ekspozycję produktów, praca z VM oraz standardami marki; dbanie o porządek i czystość w butiku;</li><li>Aktywny udział w życiu i rozwoju butiku;</li><li>Czynności administracyjne związane z obsługą systemów sprzedażowych, kasy fiskalnej, tworzeniem raportów kasowych, itp.;</li><li>Codzienna kontrola i dbałość o odpowiedni zapas produktów (zgłaszanie braków, propozycje uzupełnień);</li><li>Udział w szkoleniach organizowanych przez markę online i offline (w tym w j. angielskim);</li><li>Współpraca z innymi działami firmy (księgowość, HR, IT, itp.).</li></ul>

Doradca Klienta w Butiku Longines

<h2>Job description</h2>We are looking for Boutique Manager for Longines Brand to be fully responsible for the management and performance of the store. Mission and Responsibilities: <ul><li>Leading the team to achieve sales targets and operational objectives</li><li>Achieving sales target by identifying customers’ need, recommending the right product and closing the sale</li><li>Provide support, Track sales target achievement, motivate team into towards achievement of the sales</li><li>Establish and maintain strong, effective relationships with the team and HQ departments</li><li>Oversee the stock level and combination of the store and ensure that it is according to guidelines and at optimum level</li><li>Lead team to meet compliance on processes and perform inventory check according to procedures</li><li>Allocate and manage manpower in the Team Duty Roster on monthly basis according to guidelines. Ensure that the store is adequately manned with sufficient manpower</li><li>Managed customer complaints and report to Management</li><li>Ensure that boutique is maintained in accordance to guidelines</li><li>Ensure that watches are merchandise in accordance to guidelines</li><li>Ensure that POSM are properly stored and all storage cabinets are well organised, clean and tidy</li><li>Ensure all sales and stock reports, customers service documents are accurately complied and filed</li><li>Ensure Daily Banking in of cash collected are done according to guidelines, report discrepancies immediately.</li><li>Complete Reports as of needed of the Boutique manager on Team attendance, leave and overtime</li></ul>

Boutique Manager

<h2>Job description</h2>We are looking for a full-time in LONGINES team member in Barcelona who will take on the following responsibilities:<ul><li>Welcoming and assisting customers in accordance with company protocols</li><li>Selling and providing advice on the products offered at our retail locations</li><li>Mastering and applying sales techniques</li><li>Caring for and maintaining the store</li><li>Actively participating in achieving sales targets</li></ul>

Sales Advisor Barcelona

<h2>Description du poste</h2>Nous recherchons un(e) International Retail Coordinator pour un stage d'une année dans notre département Ventes.Mission principale de la fonction• Contribuer à la coordination des activités Retail internationales à travers l’analyse de données, le suivi de projets et le support administratifDans ce rôle, vos tâches principales sont les suivantes :• Collecte, consolidation et analyse des données quantitatives et qualitatives • Participation à l’élaboration des rapports hebdomadaires, mensuels et ad hoc pour la direction • Identification des leviers d’amélioration • Réalisation des études de marché et analyses concurrentielles • Accompagnement dans le déploiement d’outils • Participation à l’élaboration des procédures Retail • Préparation des dossiers de projets d’ouverture et rénovation de POS pour la direction • Suivi et préparation des projets dans RMIS (LNR/CER/INR/Lease Renewal, etc. • Gestion de l’agenda, des déplacements internationaux et du suivi des dépenses professionnelles du Head of Retail

International Retail Coordinator - Stage 1 an

<h2>Job description</h2>As a Retail Keyholder with Longines, the position will responsible for or demonstrating outstanding customer service and leadership on the selling floor. You will be expected to help build and implement client outreach initiatives, build brand awareness, assist in daily operations of the store. All positions support and assists management team in achieving all customer service and sales goals initiatives. The Keyholder assist management in leading the team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines are completed, all while keeping the customer at the forefront. You will the brand, inside and outside the boutique.

Longines Luxury Keyholder

<h2>Description du poste</h2>We are looking for a Deputy Manager for our new Boutique in Zürich.As a Deputy Manager, you will support the Boutique Manager in driving sales, ensuring operational objectives are met, and maintaining high standards within the boutique. You will also assist in recruiting, developing, and coaching the boutique team by providing motivation, encouragement, and support. Maintaining and consistently delivering a high level of customer service will be a key part of your role. Additionally, you will help implement the company’s business plans and strategies, ensuring that the boutique adheres to brand guidelines established by HQ and fully complies with company policies and procedures.In this role, your main tasks will be to :Sales and Operational Support• Assist the Boutique Manager in achieving sales targets and operational objectives • Set and agree on team goals, monitor their progress, and integrate them into individual development plans • Provide support to the team to ensure the achievement of both personal and boutique goalsTeam Leadership and Communication• Establish and maintain strong, effective relationships with the team and HQ departments • Organize regular team briefings to discuss objectives, strategies, plans, and events, ensuring alignment with business opportunities • Motivate and energize the sales team to continuously deliver an exceptional customer experienceMerchandising and Stock Management• Ensure products are properly displayed and comply with company guidelines, including visual merchandising standards • Manage stock replenishment processes to ensure accuracy and regularityTraining and Development• Help build a winning team by fostering passion for the products and empowering employees to reach their full potential • Support the Boutique Manager during performance reviews, evaluations, and team coaching • Ensure all team members are fully trained and informed on the company’s IT systems (e.g., POS systems, back-office, inventory transfers, etc.)Customer Service and Experience• Strive to set a benchmark for customer service and in-store experiences • Continuously support the team in delivering the best possible service to exceed customer expectationsAdministration and Reporting• Assist with team performance reviews and ensure clear, effective communication at all times

Deputy Manager

<h2>Description du poste</h2>We are looking for a Sales Representative for our new Boutique in Zürich.Provide exceptional customer service to all boutique clients. Sell and promote all boutique products to end consumers. Achieve all sales objectives and contribute to the boutique’s overall goals.In this role, your main tasks will be to :Sales• Welcome and serve all customers with a friendly attitude, offering a comprehensive and memorable experience • Develop familiarity with the product range, both past and present, to provide customers with detailed and accurate information • Maintain a thorough understanding of the features of watches and other brand products • Offer reliable information to customers regarding sales and customer service inquiries • Assist in the presentation of merchandise according to guidelines • Contribute to achieving monthly, quarterly, and annual sales targets • Provide exceptional customer service across all channels, including email, phone, and in-person interactionsSecurity• Assist in controlling stock shrinkage and losses through careful handling and attentive actions within the boutique • Adhere to administrative policies and procedures, particularly regarding cash handling • Maintain general awareness of product security and potential risks • Follow company procedures for opening and closing the store • Ensure proper handling of all deliveriesCash Handling and Payment Operations• Manage all transactions responsibly and securely • Perform cashier duties, including payment processing and handling international currencies • Ensure accurate cash handling, credit card processing, and related tasksStore Maintenance• Ensure the boutique always remains clean and presentable, including the sales floor and back office • Maintain awareness of health and safety standards • Ensure proper implementation of visual merchandising standardsCommunication• Comply with company policies and regulations • Attend briefings as instructed by supervisors • Present yourself professionally to both customers and colleagues • Handle international clients with an understanding of their customs and cultureProduct Knowledge• Regularly participate in training sessions • Take responsibility for proactively learning about new products and applying training effectively • Provide customers with thorough product knowledge

Sales Representative

<h2>The Role</h2><div>As a Sales Associate, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the boutique.</div><ul><li>Support boutique management with store operations as required </li><li>Strive to achieve KPI’s and store sales targets </li><li>Make sure the highest level of customer service is always upheld</li><li>Daily security stock counts</li><li>Daily merchandising; set up, stock rotation, new display concepts</li><li>Boutique maintenance and upkeep </li><li>Attend regular training and stay updated on product lines </li><li>Assist in developing the client database </li><li>Full time availability </li></ul>

Sales Associate | Longines Market Street 

<h2>Key Responsibilities</h2>Reporting to the Boutique Manager, the Boutique Consultant is responsible for performing sales activities and other related activities such as after-sales service and store maintenance. He/She will be in charge of assisting our customers through personalized customer experience. The ideal candidate will represent the brand as an ambassador, inspiring our customer.In this role, you will:<ul><li>Provide Excellent customer experience and timely, follow-up for both prospective customers in order to achieve sales targets</li><li>Build strong relationships with customers by offering tailored advice and product recommendations based on their preferences</li><li>Follow up sales call with potential customers.</li><li>Introduce new products and upsell products to customers.</li><li>Attend to walk-in customers on any watch repair/related enquiries.</li><li>Follow up with customers on their new watch purchase.</li><li>Follow up with customers on their watch repair service.</li><li>Work closely with other team members to ensure a seamless and efficient boutique operation</li><li>Actively participate in the proper maintenance of the boutique: product displays, props set-up, etc. ensuring that products are displayed to a high standard</li><li>Observe & follow guidelines on stock/cash control & documentation</li><li>Follow up on any changes in store display within the timeline.</li><li>Any other relevant tasks as & when required.</li></ul>

Boutique Consultant

<h2>Description du poste</h2>Mission principale de la fonction :• Gestion des fournitures Customer Service • Gestion et coordination des activités d'une équipe de Gestionnaires de stockDescriptif des tâches :Tâches en tant que Team Leader• Coordonner le personnel du service • Désigner les tâches et fonctions de chacun • Organiser le travail • Prioriser et contrôler les tâchesTâches en tant que Gestionnaire de stock• Traitement des retours aux fournisseurs : commandes SAP et renvois • Traitement et rangement des retours de composants des clients • Comptage de l'inventaire tournant • Transactions de stock Customer Service dans SAP: entrées, transferts et sorties • Réception de marchandises et entrée en stock • Réception de marchandises du stock central • Rangement du stock Customer Service • Conditionnement à l'interne avant le rangement dans le stock Customer Service • Gestion de la sous-traitance (envoi, réception et rangement) • Elimination de composants et remise en ordre du stock Customer Service • Remplacement des membres de l’équipe stock Customer Service en cas de besoin • Préparation des commandes E-commerce (accessoires)Tâches en tant que picker stock Customer Service• Sortie des composants pour les filiales, les agents et l'atelier

Spare Parts Stock Team Leader

<h2>Job description</h2>We are seeking a motivated, self-starter to work cross-functionally with marketing, the distribution center, finance and HQ teams to build, challenge and present comprehensive market and channel forecasts for current and future products for the watch brand through reporting and strong business analytics.This is an on-site position, Monday through Friday in Miami, Florida.

Sales Demand Planner

<h2>Job description</h2>We are looking for a Retail Design Project Leader for our Marketing Department.Job OverviewWe are seeking a dynamic and visionary Retail Design Project Leader to spearhead the global design and development of our retail environments. This key role will be responsible for defining and executing the design strategy for our spaces, ensuring each location reflects our brand's heritage, values, and aesthetic while optimizing customer experience and operational efficiency. The Retail Environment Store Design Leader will oversee all aspects of space planning, design execution, and implementation, ensuring alignment with global retail standards, sustainability practices, and emerging retail design trends. The ideal candidate is a creative, strategic thinker with a deep understanding of branding, excellent project management skills, and the ability to deliver innovative, cost-effective, and customer-centric solutions.In this role, your main tasks will be to :• Define and lead the store design strategy, ensuring alignment with brand guidelines and global standards. Integrate innovative design trends and sustainability practices • Oversee the creation of concept designs, layout plans, and schematic design packages for new stores, remodels, and renovations, ensuring the highest standards of design and execution • Partner with internal teams (merchandising, operations, marketing) and external vendors (architects, engineers, consultants) to create cohesive, functional, and visually compelling retail environments • Manage multiple store design projects simultaneously from concept to completion, ensuring on-time and within-budget delivery while maintaining high design standards • Ensure all retail environments reflect the company’s brand identity, values, and customer experience goals, while tailoring solutions to local markets as needed • Develop and maintain global store design playbooks, guidelines, and standards to ensure design consistency across all regions and markets • Drive innovation in store design with a focus on sustainability, new materials, and technologies that enhance customer experience and operational efficiency

Retail Design Project Leader

<h2>Description du poste</h2>Nous recherchons un(e) Visual Merchandiser & SIS Coordinator - CDD 6 mois pour notre département Marché Suisse.Mission principale• Assurer et optimiser la présence de Longines auprès de nos partenaires en Suisse romande • Optimiser l’image de la marque et sa présence dans les vitrines par l’amélioration quantitative et qualitative des visites sur le terrain • Augmenter la présence de la marque à l’intérieur des points de vente et en vitrine • Développer des concepts visuels, des décorations spéciales et des vitrines événementielles pour les points de vente, mais également lors d’événements et d’expositions • Optimiser les collections en vitrine en lien avec les Guidelines du Marché Suisse Assurer la qualité du service de décorationDans ce rôle, vos tâches principales sont les suivantes :• Assurer la présence visuelle de Longines en Suisse romande • Gérer la présence de l’identité visuelle de la marque et de l’optimisation des collections présentées dans les points de vente de la zone géographique concernée • Gérer la présence et l’identité visuelle de la marque lors d’animations dans les points de vente et lors d’événements Marché Suisse • Développer, gérer et suivre des concepts spéciaux de décoration et de vitrines événementielles pour les points de vente, les expositions et les événements en Suisse • Gérer des demandes relatives à la décoration dans les points de vente • Demander des offres, puis coordonner et suivre la production de visuels • Gérer le stock et la livraison des displays et du matériel PLV • Remplir et tenir à jour les rapports de suivi clientèle (suivre les tâches effectuées dans SalesForce) • Commander la PLV via SAP

Visual Merchandiser & SIS Coordinator - CDD 6 mois

<h2>Job description</h2>About the roleLongines, the iconic Swiss watchmaker known for its elegance, tradition, and performance, is looking for a passionate Sales Consultant to join their team.You be the face of Longines, delivering outstanding customer service and creating unforgettable moments for our clients. From the first greeting to the final purchase, you will guide customers through their journey with Longines, ensuring each interaction reflects the brand’s heritage and sophistication.What You'll Be Doing <ul><li>Greet and engage with customers in a friendly and approachable manner</li><li>Demonstrate a deep understanding of our watch brands and their unique features</li><li>Guide customers through the selection process to help them find the perfect timepiece</li><li>Process sales transactions accurately and efficiently</li><li>Maintain the store's visual merchandising and ensure it remains clean and inviting</li><li>Collaborate with the store manager to achieve and exceed sales targets</li><li>Participate in product training to continuously develop your product knowledge</li></ul>

Sales Consultant

<h2>Job description</h2>The roleWith the expansion of our Retail network and the opening of our new boutique in Brussels, Longines is looking for a motivated Sale Associate (H/F/X) to strengthen its team at its new boutique in the heart of Brussels.Join a dynamic brand embodying the values of excellence, elegance and tradition, within an international group.Pursuing your career in luxury watchmaking means benefiting from technical and personal training, designed to help you develop and strengthen your ability to offer excellent service to our customers.Your responsibilities<ul><li>Customer advice: As a Sales Associate (M/F/X), you will welcome and inform customers about our world and our various products and services, offering a complete and memorable experience. You will provide exceptional customer service at every opportunity, whether by mail, telephone or in person in the store. You are a true chameleon, adapting easily to each customer's culture and customs.</li><li>Sales development: Achieve and exceed sales targets by leveraging your training and product knowledge.</li><li>You ensure continuous training in new products and their specific features.</li><li>Maintain an inspiring store environment that encourages purchases, and aim for an optimal customer experience.</li><li>Customer needs analysis and loyalty: You identify the needs of each customer and draw up a file to better meet their expectations, both in the short and long term.</li><li>Store enhancement: You contribute to the commercial attractiveness of the boutique in a luxury universe by ensuring the interior and exterior cleanliness of the premises. You ensure impeccable presentation of yourself and your products, in line with brand standards.</li><li>Administrative follow-up: You are responsible for administrative follow-up, including day-to-day CRM and inventory management, as well as product integration.</li></ul>

Sales Associate

<h2>Job description</h2>The RoleWith the expansion of our retail network and the opening of our new store, Longines is looking a Boutique Manager (H/F/X) to strengthen its team at its new boutique in the heart of Brussels.Join a dynamic brand embodying the values of excellence, elegance and tradition, within an international group.Pursuing your career in luxury watchmaking means benefiting from technical and personal training, designed to help you develop and strengthen your ability to offer excellent service to our customers.Responsibilities<ul><li>You supervise and support sales advisors in building customer loyalty, achieving objectives and monthly sales, organizing work and developing your team's personal skills to form a winning team.</li><li>You are responsible for the store's commercial appeal and product assortment. You are responsible for maintaining an inspiring store that encourages customers to buy, and for ensuring an optimal customer experience.</li><li>You ensure that your store complies with the brand guidelines and procedures established by the HQ.</li><li>You organize regular team briefings to discuss objectives, strategies, plans and events.</li><li>You are the point of reference as an ambassador of the brand's image and values, maintaining a high level of professionalism and commitment to your customers. You are the pillar of team cohesion, ensuring a spirit of mutual support, fluid communication and collective dynamics.</li><li>You ensure that the procedures for which you are responsible are followed (team management, planning, vacations, stock management, back office, inventories, administrative management, theft prevention, etc.).</li><li>You report to the Brand Manager and work closely with the rest of the team (marketing, sales, visual merchandising, customer service) in Belgium and Switzerland.</li><li>You comply with company procedures relating to safety and cash handling.</li></ul>

<h2>Description du poste</h2>Nous recherchons un(e) Stagiaire Service Desk pour une durée d'une année pour notre département IT.Mission principale • Répondre aux appels arrivant au service HelpDesk et gérer le suivi des calls avec l'outil de gestion 'Call Center' • Fournir à tous les clients du site de Saint-Imier des services IT de 1er et 2ème niveau de manière courtoise et opportuneDescriptif des tâches• Préparer le matériel (configuration, installation de softs, livraison du matériel) • Mettre à jour les données relatives à l'inventaire et à l'Active Directory • Réceptionner les incidents (téléphone et courrier électronique) • Prendre en charge et résoudre des incidents de 1er et 2ème niveau • Assurer le suivi des requêtes, des incidents et s'assurer qu'ils soient résolus dans les • délais impartis • Mettre à jour les processus et la documentation • Participer à la mise en place et à l'amélioration des processus existants • Prendre en charge le matériel informatique lors des déménagements • Réaliser la gestion/mutation des profils utilisateurs • Gérer les droits d'accès (AD) • Gérer la téléphonie • Gérer les applications et les appareils mobiles • Prendre en charge des tâches planifiées du service HelpDesk • Gérer les demandes effectuées au Swatch Group • Gérer le contrôle des licences • Assurer le rôle de responsable du matériel MAC OS • Gérer les droits d'accès SAP et suivre les problèmes liés aux impressions dans SAP • Accompagner les utilisateurs dans la migration des systèmes informatiques

Service Desk Agent - Stage 1 an

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