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Restoration

01 customer service watch diagnostic 700x600
1
Diagnosis
A specialist watchmaker conducts a detailed, full examination to establish the nature of the tasks to be performed and identifies the watch model from its unique serial number.
01 customer service watch diagnostic 700x600
02 customer service watch dismantling movement 700x600
2
Case and movement disassembly
Disassembly of the case and its components (glass, back, bezel, seals, etc.) and separation of the movement from the case.
02 customer service watch dismantling movement 700x600
03 customer service watch polish 700x600
3
Polishing
Polishing of the case to the original specifications, taking the age of the watch into consideration.
03 customer service watch polish 700x600
04 customer service watch washing case 700x600
4
Case cleaning
Cleaning of the case by immersion in special baths used for ultrasound treatment.
04 customer service watch washing case 700x600
05 customer service watch washing dismantling movement 700x600
5
Movement cleaning
Deep cleaning of all the components of the disassembled movement, using ultrasound and specific baths. During this process, the washing basket rotates slowly as it is lowered.
05 customer service watch washing dismantling movement 700x600
06 customer service watch checking component 700x600
6
Verification of components
Examination of each component to establish whether signs of deterioration are present. Where applicable, repair or replace components.
06 customer service watch checking component 700x600
07 customer service watch repair replacement movement parts stock 700x600
7
Part taken from stock
A new part is taken from stock as a replacement for a part which has been identified as defective.
07 customer service watch repair replacement movement parts stock 700x600
08 customer service watch adjustment movement parts
8
Adjustment of the part
Adjustment of the part according to requirements. In this case, adjustment of the wheel on the pivoting tool.
08 customer service watch adjustment movement parts
09 customer service watch assembling movement 700x600
9
Movement reassembly
Assembly and oiling of movement to Longines specifications.
09 customer service watch assembling movement 700x600
10 customer service watch casing up movement 700x600
10
Installation
Fitting the movement, complete with its dial and hands, inside the case and securing it in place.
10 customer service watch casing up movement 700x600
11 customer service watch final check 700x600
11
Testing
Testing the precision of the watch using a measurement and calibration device and adjustment to Longines specifications.
11 customer service watch final check 700x600
12 customer service before and after 700x600
12
"Before and after" comparison
Comparison of the watch upon arrival at the Longines workshops and after restoration.
12 customer service before and after 700x600