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<h2>Job description</h2>As a Retail Keyholder with Longines, the position will responsible for or demonstrating outstanding customer service and leadership on the selling floor. You will be expected to help build and implement client outreach initiatives, build brand awareness, assist in daily operations of the store. All positions support and assists management team in achieving all customer service and sales goals initiatives. The Keyholder assist management in leading the team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines are completed, all while keeping the customer at the forefront. You will the brand, inside and outside the boutique.

Longines Luxury Keyholder

<h2>Job description</h2>We are looking for Boutique Manager for Longines Brand to be fully responsible for the management and performance of the store. Mission and Responsibilities: <ul><li>Leading the team to achieve sales targets and operational objectives</li><li>Achieving sales target by identifying customers’ need, recommending the right product and closing the sale</li><li>Provide support, Track sales target achievement, motivate team into towards achievement of the sales</li><li>Establish and maintain strong, effective relationships with the team and HQ departments</li><li>Oversee the stock level and combination of the store and ensure that it is according to guidelines and at optimum level</li><li>Lead team to meet compliance on processes and perform inventory check according to procedures</li><li>Allocate and manage manpower in the Team Duty Roster on monthly basis according to guidelines. Ensure that the store is adequately manned with sufficient manpower</li><li>Managed customer complaints and report to Management</li><li>Ensure that boutique is maintained in accordance to guidelines</li><li>Ensure that watches are merchandise in accordance to guidelines</li><li>Ensure that POSM are properly stored and all storage cabinets are well organised, clean and tidy</li><li>Ensure all sales and stock reports, customers service documents are accurately complied and filed</li><li>Ensure Daily Banking in of cash collected are done according to guidelines, report discrepancies immediately.</li><li>Complete Reports as of needed of the Boutique manager on Team attendance, leave and overtime</li></ul>

Boutique Manager

<h2>Job description</h2>As an Assistant Store Manager with Longines, the position will responsible for assisting in directing the efforts of, and is responsible for, the results of the store and sales associates. This includes but is not limited to: accomplishing and exceeding store wide sales targets, providing support to Store Manager, assist in training; coaching of retail staff, retaining and building client relationships, as well as actively seek new client relationships. This person must be energetic and enthusiastic, be willing to engage customers with a sales-minded attitude, and display pride in our stores through strong work ethics, organizational skills and cleanliness. You will the brand, inside and outside the boutique.

Assistant Store Manager - Luxury Retail

<h2>Job description</h2>Longines is looking for a Regional Trainer who will be responsible for providing product and sales training and coaching to store boutiques and wholesale accounts across cruise, Caribbean and parts of the United States. This person must thrive on being in accounts most days, a motivating teacher, presenter and subject matter expert on the brand and it’s values.This role is required to travel on behalf on the company. When the role is not traveling, the candidate will be in the office Monday through Friday.

Regional Corporate Trainer

<h2>Description du poste</h2>Nous recherchons un(e) Boutique Manager pour notre boutique à la Rue du Rhône à Genève (Entrée Place de la Fusterie). Dans le cadre de cette fonction, vos principales tâches sont les suivantes : • Assurer l'atteinte des objectifs de vente • Atteindre tous les objectifs opérationnels fixés ou requis. Fixer des objectifs en ligne avec les attentes de l'entreprise et gérer votre équipe pour s'assurer qu'ils sont dépassés • Définir et convenir les objectifs de votre équipe, suivre les objectifs pour s'assurer qu'ils sont atteints et les intégrer dans leurs plans de développement personnel • Etablir et maintenir des relations solides et efficaces avec votre équipe • Etablir et maintenir des relations solides et efficaces avec tous les départements du HQ • Organiser régulièrement des briefings d'équipe pour discuter des objectifs, des stratégies, des plans, des événements, afin d'aligner les besoins et les opportunités de l'entreprise • Garantir que nos produits sont correctement commercialisés et conformes aux directives de l'entreprise, ainsi que s'assurer que les bons visuels sont en place • Gérer le réapprovisionnement : s’assurer qu’il est effectué correctement et régulièrement • Former une équipe gagnante afin de donner aux employés les moyens de libérer leur passion pour le produit et les aider à réaliser leur plein potentiel • Traiter les problèmes de performance et les problèmes disciplinaires selon les procédures émises par le HQ • Dynamiser l’équipe de vente et lui permettre de répondre à tous les objectifs personnels et de la boutique • Soutenir l’équipe de vente pour qu'elle soit la meilleure possible et s'efforcer continuellement de définir la référence en matière de service client et d'expérience en magasin • Gérer les revues de performance avec l'équipe et effectuer tous les entretiens et les évaluations • S'assurer que l’équipe est pleinement informée et formée sur tous les aspects informatiques de l'entreprise (caisses, back-office, commande et transfert si stock, etc.) • Assurer une communication claire et efficace à tout moment

<h2>Job description</h2>We are looking for a Retail Design Project Leader for our Marketing Department.Job OverviewWe are seeking a dynamic and visionary Retail Design Project Leader to spearhead the global design and development of our retail environments. This key role will be responsible for defining and executing the design strategy for our spaces, ensuring each location reflects our brand's heritage, values, and aesthetic while optimizing customer experience and operational efficiency. The Retail Environment Store Design Leader will oversee all aspects of space planning, design execution, and implementation, ensuring alignment with global retail standards, sustainability practices, and emerging retail design trends. The ideal candidate is a creative, strategic thinker with a deep understanding of branding, excellent project management skills, and the ability to deliver innovative, cost-effective, and customer-centric solutions.In this role, your main tasks will be to :• Define and lead the store design strategy, ensuring alignment with brand guidelines and global standards. Integrate innovative design trends and sustainability practices • Oversee the creation of concept designs, layout plans, and schematic design packages for new stores, remodels, and renovations, ensuring the highest standards of design and execution • Partner with internal teams (merchandising, operations, marketing) and external vendors (architects, engineers, consultants) to create cohesive, functional, and visually compelling retail environments • Manage multiple store design projects simultaneously from concept to completion, ensuring on-time and within-budget delivery while maintaining high design standards • Ensure all retail environments reflect the company’s brand identity, values, and customer experience goals, while tailoring solutions to local markets as needed • Develop and maintain global store design playbooks, guidelines, and standards to ensure design consistency across all regions and markets • Drive innovation in store design with a focus on sustainability, new materials, and technologies that enhance customer experience and operational efficiency

Retail Design Project Leader

<h2>Job description</h2>The Longines Marketing Manager will work to deliver the wider business objectives via innovative brand activation ideas in collaboration with Press, E-Commerce, Wholesale, Retail and Visual Merchandising teams.As the brand guardian, you will inspire the wider team with your attitude for excellence, unstoppable creative flair and passion for world class delivery to drive business growth.Key responsibilities<ul><li>Lead and develop the brand marketing strategy supporting all categories, digital channels across UK and Ireland.</li><li>Create & plan the marketing strategy to increase brand awareness, social media engagement & website traffic.</li><li>Manage and deliver multi-channel brand campaigns and Media Plan</li><li>Develop effective and segmented cross channel digital & direct marketing communications, leveraging and increasing CRM data.</li><li>Deliver brand governance across the business through customer understanding; taking the brand proposition and values to define clear brand guidelines for all customer communications which deliver the Longines look, feel and tone of voice.</li><li>Manage all digital marketing channels and activities whilst making sure that each channel is optimised effectively to generate return.</li><li>Work closely with the PR Manager and HQ teams to align Media and Press strategies.</li><li>Project manage all brand sponsorship events and build marketing plans that incorporate all relevant areas of the business.</li><li>Lead Events & Sponsorship activations across the UK and Ireland including Royal Ascot, Global Champions Tour and Longines Champions’ Weekend etc.</li><li>Work with the Wholesale team to manage brand image across all wholesale network.</li><li>Support the Longines UK influencer marketing strategy alongside the PR team to deliver campaigns that reach new audiences whilst growing our customer base and delivering a strong ROI</li></ul>Role Accountability:<ul><li>Own Brand Marketing strategy adhering to Longines tone of voice and brand guidelines.</li><li>Work with internal stakeholders to deliver the marketing strategy and bring the customer 'into' every department.</li><li>Identify, track and optimize relevant campaign KPI’s to be able to provide campaign analysis and communicate to the wider business once delivered to determine ROI.</li><li>Grow brand awareness of Longines through creative brand communication campaign, media and category activation strategies.</li><li>Work with Longines HQ to create integrated marketing campaigns, working closely with all departments (from PR, Ecommerce, Retail, Wholesale & Merchandising) and external partners.</li><li>Adopt the test and learn approach to ensure plans are constantly innovating and market leading;</li><li>Deliver weekly, monthly and quarterly channel analysis and learnings.</li><li>Team management: Managing 1 marketing assistant, setting objectives via the appraisal process and 1:1’s.</li></ul>

Longines - Marketing Manager Maternity Cover

<h2>Job description</h2>We are looking for a Retail Environment Development Team Leader for our Marketing Department.Job OverviewWe are seeking an experienced and visionary Retail Environment Development Team Lead to manage and guide a team of Retail Development Project Leaders in delivering global retail store projects. This role serves as the operational backbone of our retail environment team, ensuring that projects are delivered on time, on budget, and to the highest quality standards.The Team Lead will provide direction, coaching, and oversight to project leaders, ensuring alignment with the company’s retail development strategy. This role also acts as the bridge between the Head of Retail Environment and the project teams, driving consistency, innovation, and operational excellence across all markets.In this role, your main tasks will be to :Team Leadership & Management• Lead, coach, and develop a team of Retail Development Project Leaders, fostering a culture of accountability, collaboration, and innovation • Act as the first line of operational decision-making and escalate strategic issues to the Head of Retail Environment when required • Ensure equitable workload distribution, resource planning, and ongoing performance management of the team • Provide mentorship, professional development, and training to strengthen project management capabilities within the teamProject Portfolio Oversight• Oversee the global pipeline of retail store development projects, ensuring consistency in execution and adherence to brand and operational standards • Monitor project budgets, schedules, and resource allocation across all team projects, ensuring alignment with departmental KPIs • Conduct regular project reviews with Project Leaders to ensure proactive problem-solving, risk management, and on-time deliveryStakeholder & Vendor Coordination• Strengthen relationships with internal stakeholders (operations, sales, store design, vm) and external vendors, contractors, and consultants • Oversee vendor performance management, ensuring compliance with service level agreements, quality standards, and budgetary targetsOperational Excellence & Innovation• Standardize processes, tools, and best practices across the team to enhance efficiency and scalability of project delivery • Ensure compliance with all building codes, local regulations, safety standards, and sustainability requirements • Drive innovation in retail environment development by integrating new technologies, sustainable materials, and cost-efficient solutions.

Retail Environment Development Team Leader

<h2>Job description</h2>We are looking for an International Corporate Communications Project Leader for our Marketing Department.Job OverviewThe International Corporate Communications Project Leader supports the strategic development and seamless execution of global communication initiatives for Longines. Acting as a key project lead across campaigns and product launches, the role ensures coherence in messaging, brand consistency, and timely delivery of communication assets across markets. The position serves as a central liaison between internal teams and external partners, ensuring the global communication strategy is effectively translated and executed in all regions.In this role, your main tasks will be to :Project Leadership & Strategy Execution• Collaborate closely with the Head of Communications & Brand Ambassadors to implement Longines’ global communication strategies across all markets • Serve as project lead for major product launches, from briefing to execution, ensuring alignment across communication touchpoints • Support the communication planning and execution of key global and regional press events as well as Longines-sponsored activities • Coordinate timelines, milestones and deliverables with internal and external stakeholders to drive timely and impactful campaign execution • Set clear goals and KPIs for each communication project, ensuring results are monitored, reported, and continuously optimizedContent Development & Messaging Consistency• Oversee the development of communication materials (press releases, key messaging, executive speeches, digital content, etc.) with a consistent brand tone and narrative • Act as the central contact for external copywriting and translation agencies, ensuring editorial excellence and brand alignment across all content • Support the creation of original content tailored for press, digital platforms, internal use, and retail partners • Work in close collaboration with other departments to ensure cross-channel coherence in storytellingInternational Market Support• Provide communication toolkits and strategic guidance to local market teams, helping adapt global campaigns to local relevance without compromising brand consistency • Develop and maintain a communication roadmap with key milestones, facilitating efficient planning and rollouts for market-level implementation£ • Act as a communication consultant to local teams, offering best practices, workshops, and feedback loopsCross-functionnal Collaboration• Liaise with departments such as Digital Marketing, Events, Brand Content, Sales, E-commerce, Training, Brand Heritage and Product Development to ensure alignment on messaging and campaign timing • Drive collaboration across teams to maximize campaign reach, consistency, and effectiveness across all touchpoints

International Corporate Communications Project Leader  

<h2>Job description</h2>The Client Advisor will support both business and operational functions. Supporting the US market, this person will be responsible for coordinating and assisting the teams in the eCommerce experience, including Customer Service and Fulfillment. The Client Advisor will also be responsible for adding world-class and personalized service to eCommerce clients- ensuring the client is happy at critical stages of the purchasing process.  The Client Advisor will also be responsible for post sales service and customer care facilitation. As a Client Sales Advisor, your focus will be to provide exceptional phone, email and chat support.  Fast, concise and clear communication is key as is cross-functional relationships with global and local teams.We are currently seeking sales oriented Client Sales Advisors to join our team. This person must be committed to providing a great customer experience, while striving for exceptional results.

Client Sales Advisor (Digital)

<h2>The Role</h2><div>As a Sales Associate, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the boutique.</div><ul><li>Support boutique management</li><li>Striving to achieving KPI’s and store sales targets </li><li>Make sure the highest level of customer service is being upheld at all times</li><li>Daily security stock counts</li><li>Undertake daily routine as directed</li><li>Stock maintenance and cleaning</li><li>Daily merchandising; set up, stock rotation, new display concepts</li><li>Attend regular training</li><li>Continuously develop own knowledge base</li></ul>

Longines Sales Associate | Edward Street 

<h2>Description du poste</h2>Nous recherchons un(e) Customer Care Adviser au sein de notre département Customer Service.Dans le cadre de cette fonction, vos tâches principales sont les suivantes :• Traiter les demandes des clients finaux et bijouteries marché suisse ainsi que celles des clients internationaux, par téléphone, courriel et lettre • Identifier et traiter de manière proactive et efficace les retours des clients • Favoriser la collaboration entre les équipes et les départements pour garantir l’harmonisation des informations • Coordonner et consigner les échanges avec les bijouteries, les filiales, les agents, ainsi qu’avec les clients finaux • Traiter et assurer le suivi des demandes spécifiques, tel que l’envoi des sets d’emballage préaffranchis ou autres cas spéciaux • Identifier et mettre en œuvre en permanence des améliorations de l’expérience clients • Prendre en charge et assurer le suivi administratif des montres reçues à la maison- mère venant des clients privés étrangers et suisses et des bijouteries du marché suisse • Représenter le Customer Service lors de visites internes et externes • Accueillir les clients privés à la réception • Assurer les tâches administratives relatives au fonctionnement du service

Customer Care Adviser

<h2>Description du poste</h2>Pour la rentrée d'août 2026, nous avons quatre places disponibles en qualité d'apprenti(e)s employé(e)s de commerce dans la branche Services & Administration!Durant vos trois années d'apprentissage, vous aurez la chance de pouvoir changer de département tous les six mois afin de découvrir les différents secteurs de l'entreprise et d'en apprendre davantage.Vous bénéficierez d'un accompagnement professionnel et de qualité de la part de toute notre équipe de formateurs!Ce que nous pouvons vous offrir:• Un apprentissage de 3 ans varié et intéressant au sein d'une entreprise formatrice expérimentée • Une multitude de tâches administratives et de défis à relever • La possibilité de vous développer professionnellement et personnellement • Des conditions de travail attractives dans un cadre varié • La coopération dans une équipe motivée

Apprenti(e)s employé(e)s de commerce pour la rentrée d'août 2026

<h2>Job description</h2>We are looking for an International Digital Media Specialist for our Marketing Department.Role OverviewAs International Digital Media Specialist, you will be responsible for developing and executing digital media plans aimed at enhancing Longines’ brand visibility and reaching target audiences effectively.Working collaboratively with cross-functional teams, you will plan global media campaigns that align with the brand's marketing objectives.The role requires a strategic and innovative planner with a deep understanding of digital trends, and an ability to ensure that marketing campaigns always benefit from the best media mix.In this role, your main tasks will be to :• Develop international media strategies in line with brand objectives and market trends • Plan, execute and monitor digital media campaigns across digital platforms (social media, display advertising, CTV) • Coordinate with internal teams and markets on the visual planning of global digital media campaigns • Track, monitor and optimise media campaign performance against KPIs, evaluate results, and adjust strategy and budgets accordingly • Produce bi-weekly, monthly, and quarterly reports and make strategic recommendations accordingly • Collaborate with Longines’ international teams to coordinate global and local media campaigns • Collaborate and coordinate with the marketing teams on the creation of advertising copy and the development of digital assets to ensure consistent and impactful messaging • Manage relationships with agencies and third-party vendors who support Longines’ paid marketing efforts • Conduct market research and audience analysis to inform media planning decisions • Stay on top of the latest industry trends, emerging media channels and best practices

International Digital Media Specialist

<h2>Description du poste</h2>Pour la rentrée d'août 2026, nous avons une place disponible en qualité de logisticien(ne) CFC, option stockage.  Les logisticiens réceptionnent et contrôlent toutes sortes de marchandises (matières premières, produits industriels, lettres, colis, etc.) qu’ils préparent en vue de leur entreposage ou de leur livraison aux clients. Avec l’orientation stockage, les logisticiens planifient, organisent et réalisent des tâches de stockage principalement. Vous bénéficierez d'un accompagnement professionnel et de qualité de la part de toute notre équipe! Ce que nous pouvons vous offrir: • Un apprentissage de 3 ans varié et intéressant au sein d'une entreprise formatrice expérimentée• Une multitude de tâches et de défis à relever• La possibilité de vous développer professionnellement et personnellement• Des conditions de travail attractives dans un cadre varié• La coopération dans une équipe motivée

Apprenti(e) Logisticien(ne), orientation stockage pour la rentrée d'août 2026

<h2>Description du poste</h2>Pour la rentrée d'août 2026, nous avons une place disponible en qualité d'horloger(ère) CFC méthodes industrielles. Vous bénéficierez d'un accompagnement professionnel et de qualité de la part de toute notre équipe de formateurs! Ce que nous pouvons vous offrir: • Un apprentissage de 4 ans varié et intéressant au sein d'une entreprise formatrice expérimentée • Une multitude de tâches et de défis à relever • La possibilité de vous développer professionnellement et personnellement • Des conditions de travail attractives dans un cadre varié • La coopération dans une équipe motivée Vous ferez votre formation de base obligatoire chez ETA à Granges durant vos deux premières années, puis vous serez formé(e) dans les entreprises du Swatch Group en troisième année pour terminer votre dernière année chez Longines.

Apprenti(e) horloger(ère) méthodes industrielles pour la rentrée d'août 2026

<h2>Description du poste</h2>Pour la rentrée d'août 2026, nous avons une place disponible en qualité d'opérateur(trice) en horlogerie AFP, option assemblage.Vous bénéficierez d'un accompagnement professionnel et de qualité de la part de toute notre équipe de formateurs!Ce que nous pouvons vous offrir:• Un apprentissage de 2 ans varié et intéressant au sein d'une entreprise formatrice expérimentée • Une multitude de tâches et de défis à relever • La possibilité de vous développer professionnellement et personnellement • Des conditions de travail attractives dans un cadre varié • La coopération dans une équipe motivéeVous ferez votre formation de base obligatoire chez ETA à Granges sur des périodes de 4 à 6 semaines, puis vous serez formé(e) chez Longines.

Apprenti(e) opérateur(trice) en horlogerie AFP pour la rentrée d'août 2026, option assemblage

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Um die Beständigkeit unseres Unternehmens zu gewährleisten, setzen wir auf effiziente, pragmatische Teamplayer.

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Um die Beständigkeit unseres Unternehmens zu gewährleisten, setzen wir auf effiziente, pragmatische Teamplayer.

Stellenangebote bei LONGINES