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| Longines PL

<h2>Description du poste</h2><p style='text-align: justify;'>Située depuis 1832 à St-Imier, là où tout a commencé, La Compagnie des Montres Longines a su faire perdurer depuis 190 ans des valeurs fortes et authentiques à travers ses garde-temps dont les innovations et les créations ont marquées l’Histoire de l’Horlogerie.</p><p style='text-align: justify;'>Passionné, enthousiaste et dynamique, notre département design est à la recherche d’un(e) Product Designer afin de rejoindre l’équipe et contribuer au succès de Longines.</p><p style='text-align: justify;'> </p><p><strong><u>Mission principale de la fonction</u></strong> :</p><p><span>• </span>Réaliser les designs des montres, habillages, logos et illustrations relatives aux produits<br><span>• </span>Réaliser les designs d’écrins de montres<br><span>• </span>Etablir différents documents de travail pour les départements Produit et Ventes<br><span>• </span>Reconnaître les tendances et les besoins actuels du marché<br><span>• </span>Suivre l'évolution de la concurrence et de l'industrie horlogère en termes de produits</p>

Product Designer

<h2>Job description</h2>Are you a passionate about retail and luxury timepieces? We are looking for a Full Time Sales Advisor for our Longines boutique in Oxford Street, London. Please note this is a fixed term maternity cover contract. You will provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all Longines products to end consumers. Meeting all sales targets and Boutique objectives and supporting the management team. What we offer: • Competitive Salary Package• Generous Employee Discounts / Staff Sales• Private Health Care• Career Development and Training• Employee Assistance and Mental Health Platform• Perkbox• Cycle to Work / Seasonal Ticket Scheme• Eye Test / Glasses

Full Time Sales Advisor - Longines Oxford Street (Maternity Cover FTC)

<h2>Job description</h2><p><strong>Key Responsibilities</strong></p><ul><li>Perform sales or promotions activities, products and showcase display</span></li><li> Achieve monthly and yearly sales target</span></li><li> Ability to demonstrate and explain our products and its accessories</span></li><li>To promote a good brand image of the product;</span></li><li>Provide feedback on general market conditions</span></li><li>Provide and maintain high level of customer service.</span></li><li>Prepare proposals and handle clients through phone calls and emails; </span></li><li>To keep display counters neat and tidy</span></li><li>To carry out any duties as the Company may from time to time</span></li></ul>

Sales Consultant (Longines - Kuala Lumpur)

<h2>Job description</h2>Main Function To ensure all Longines products are displayed to the required Brand standards in your region in order to maximise sales. Responsible for the creation and delivery of the brand training strategy across the business. Field based role. Key Responsibilities • Optimising the visual representation of the Longines Brand across Longines Key Account stores. • Ensuring all retail staff are fully trained and educated on brand, products, collections and associations. • Develop strong relationships with both retail staff and regional management to ensure all are motivated towards the brand and product. • Analysing all listings to ensure they have a complete range of products on display and POS is current, promoting the up to date collections and key lines. • Communicate with store to ensure POS is reflective of advertising campaigns and/or brand sponsorship or promotions. • Develop a full understanding of how the Longines wholesale accounts operate through careful analysis of performance and KPIs. • Continually seek to improve the sales performance of the Longines Brand stockists by offering trade support, training and/or new merchandising initiatives. • Be a Longines ambassador to key retail staff and ensure the brands’ image is maintained in your given region.   Key Tasks Display/Merchandising      • To optimise display opportunities and look for creative solutions both in-store and in the respective environments. • The building and implementation of bespoke and off-the-shelf merchandising – the aim being to maximise the brand and create store images to provoke and instigate sales of Longines Brand watches. • Presenting new product launches and collections at retail level in line with new season launches. • The management of ranges and stock in-store to ensure the consumer has ready access to the products (i.e. ensure that all stock room stock on display where appropriate).  Training   • Support all Longines points of sale within your region through a minimum number of both local and regional training sessions as agreed with the National Trainer and Visual Merchandising Manager  • Push e-learning completion across all wholesale account staff regularly reporting toNational Trainer and Visual Merchandising Manager on progress. • Ensure all of the retail staff can demonstrate a good knowledge of the Longines Brand.  A good knowledge relates to:           -    Brand heritage          - Product features and benefits          - Pricing          - Advertising/POS/PR           - Sponsorships and associations          - Terms and Conditions          - Display management             - Retail staff can demonstrate skills required to sell the Longines brand. • To use all training tools to successfully educate and motivate retail staff. • To ensure that stores receive up to date training information on new product/sponsorships. • Manage the brand ambassador program and ensure training is prioritised. • To be responsible for production of training material and ensure that all information is kept current.

Visual Merchandiser & Trainer (South) - Longines - Swatch Group UK

<h2>Job description</h2><p><strong>Voor deze unieke splitfunctie zijn wij opzoek naar iemand die het fantastisch vindt om in de high-end horloge sector te werken. In deze rol ben je verantwoordelijk voor het afhandelen van alle aftersales vragen van zowel B2B als B2C én ben jij dé marketing & sales assistant van Balmain. Hierin hou jij je bezig met het finetunen en opzetten van marketingbudgetten, ben je bezig met de PR/nieuwsbrieven, het opvolgen en organiseren van eventuele events en houd je de social-mediacampagnes goed bij. Naast de marketing ben je ook verantwoordelijk voor de sales lijsten, bijhouden van de outlet sales, het opvolgen van de productie van de visuals, controleren van goodies en nog véél meer. Kortom een unieke functie bij niet één maar twéé luxe high-end horlogemerken. Wie wil dat nou niet? </strong></p>

Customer Care medewerker Longines & Balmain (fulltime)

<h2>The Role</h2><p>This position is for our new boutique, opening soon in Perth! </p><p>As a Sales Associate, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.</p><ul><li>Support boutique management</li><li>Ensure both personal and store sales targets are being achieved</li><li>Make sure the highest level of customer service is being upheld at all times</li><li>Daily security stock counts</li><li>Undertake daily routine as directed</li><li>Stock maintenance and cleaning</li><li>Store housekeeping</li><li>Track own performance statistics</li><li>Daily merchandising; set up, stock rotation, new display concepts</li><li>Attend regular training</li><li>Develop own knowledge base</li></ul><p>The person in this role would need to have the following skills and experience</p><ul><li>Demonstrated retail experience (luxury industry beneficial)</li><li>Highly developed and proven customer service skills</li><li>Genuine passion for the Longines brand</li><li>Computer literacy skills</li><li>Excellent organisational skills</li><li>Team player</li><li>Energy, drive and enthusiasm</li><li>Impeccable grooming and presentation</li></ul>

Sales Associate | Longines Perth

<h2>Job description</h2><p>As a Sales Associate with Longines, you will be responsible for demonstrating outstanding customer service as per Brand standards, generate sales, merchandise and safeguard company assets. You will be expected to help client outreach initiatives, build brand awareness, assists in daily operations of the store. All positions support and assist management team in achieving all customer service and sales goals initiatives. You will be the brand, inside and outside the boutique.</p>

Longines Aventura Boutique - Luxury Sales Associate

<h2>Description du poste</h2><p style='text-align: justify;'><strong>Descriptif des tâches :</strong></p><p>Gestion administrative des bijouteries suisses Longines et Balmain :</p><p><span>• </span>Gestion des services enregistrés dans le système<br><span>• </span>Etablissement des devis et traitement des réponses bijouteries<br><span>• </span>Contacts téléphoniques et correspondance par lettres et courriels<br><span>• </span>Suivi des dossiers et demandes des bijouteries, respect des délais<br><span>• </span>Assurer les tâches administratives relatives au fonctionnement du service<br><span>•</span> Facturation des services terminés</p>

Collaborateur(trice) Administration Marché Suisse - Customer Service

<h2>Description du poste</h2><p>Nous recherchons un(e) Customer Care Adviser au sein de notre département Customer Service.</p><p>Dans le cadre de cette fonction, vos tâches principales sont les suivantes :</p><p>• Traiter les demandes des clients du monde entier par téléphone, courriels, lettres et générer leur enthousiasme pour nos produits et nos services<br>• Reconnaître et résoudre efficacement et rapidement les plaintes des clients<br>• Collaborer avec l’équipe et d’autres départements pour assurer la cohérence des informations<br>• Coordonner et consigner les échanges avec les filiales et agents pour les demandes Customer Care, ainsi qu’avec le client final<br>• Suivre chaque cas individuellement, le client doit se sentir valorisé, entendu et informé<br>• Traiter et assurer le suivi les demandes particulières telles que l’envoi de set d’emballage préaffranchi, les cas d’allergies, etc.<br>• Identifier et mettre en œuvre en permanence des améliorations à l’expérience client<br>• Prendre en charge les montres reçues à la maison mère : clients privés étrangers et suisses, VIP, etc.<br>• Présenter le Customer Service lors de visites d’internes et d'externes<br>• Accueillir les clients privés à la réception<br>• Assurer certaines tâches administratives<br>• Soutenir les chefs de projets dans le développement des activités du service clients</p>

Customer Care Adviser - CDD 8 mois

<h2>Description du poste</h2><p>Nous recherchons un(e) Improvement Project Manager pour notre département Production-Qualité.</p><p>Mission principale de la fonction</span></p><p style='text-align: justify;'>• Améliorer la qualité intrinsèque des produits et les fiabiliser en coordination avec les départements concernés<br>• Réduire les coûts de non-qualité (fabrication, assemblage, faiblesses) des produits durant leur cycle de vie en prenant en compte les retours au Customer service notamment<br>• Assurer le rôle de coordinateur(trice) REACH/RoHS au sein de la marque<br>• Mettre en place les exigences légales et normes en vigueur pour Longines en assurant un rôle de coordinateur(trice) au sein de l’entreprise</p><p style='text-align: justify;'>Dans ce rôle, vos tâches principales sont les suivantes :</p><p style='text-align: justify;'>• Assurer que les normes en vigueur (ISO 14001, REACH, ROHS, FSC etc.) soit appliquées dans l’entreprise. Le cas échéant, mener les projets de mise en application<br>• Participer activement aux projets liés aux domaines de la durabilité, des aspects environnementaux et de la conformité légale de nos produits<br>• Participer aux kick off techniques des nouveaux produits et y apporter son expertise marché<br></span>• </span>Organiser les indicateurs clefs pour le suivi qualité des produits / familles (production, retours marchés, etc.) avec les différents acteurs internes et externes<br>• </span>Coordonner les actions d'amélioration avec les différents départements internes, fournisseurs externes et sites d'assemblage<br>En cas de modification de design, remonter les informations au département Produit pour prise de décision, puis coordonner les actions de mise en place<br>• </span>Organiser des réunions périodiques pour la revue qualité des produits au catalogue avec les différents acteurs internes (CS, Produit, Achats, Qualité notamment)<br>• </span>Assurer le suivi et la coordination d'actions correctives aux différentes étapes de vie du produit, depuis la mise en production de série jusqu'au phase out</p>

Improvement Project Manager

<h2>Job description</h2><p>As a Retail Keyholder with Longines, the position will responsible for or demonstrating outstanding customer service and leadership on the selling floor. You will be expected to help build and implement client outreach initiatives, build brand awareness, assist in daily operations of the store. All positions support and assists management team in achieving all customer service and sales goals initiatives. The Keyholder assist management in leading the team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines are completed, all while keeping the customer at the forefront. You will the brand, inside and outside the boutique.</p>

Longines Luxury Keyholder

<h2>Job description</h2><p>As an Assistant Store Manager with Longines, the position will responsible for assisting in directing the efforts of, and is responsible for, the results of the store and sales associates. This includes but is not limited to: accomplishing and exceeding store wide sales targets, providing support to Store Manager, assist in training; coaching of retail staff, retaining and building client relationships, as well as actively seek new client relationships. This person must be energetic and enthusiastic, be willing to engage customers with a sales-minded attitude, and display pride in our stores through strong work ethics, organizational skills and cleanliness. You will the brand, inside and outside the boutique.</p>

Longines Luxury Assistant Manager

<h2>Job description</h2><p>As a Sales Associate with Longines, the position will responsible for or demonstrating outstanding customer service as per Brand standards, generate sales, merchandise and safeguard company assets. You will be expected to help client outreach initiatives, build brand awareness, assist in daily operations of the store. All positions support and assists management team in achieving all customer service and sales goals initiatives. You will the brand, inside and outside the boutique.</p>

Longines Luxury Sales Associate

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