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| LONGINES HK

<h2>Job description</h2>About the role We are seeking an enthusiastic Sales Consultant to join the brand Longines. In this full-time position, you will be responsible for providing excellent customer service and create a mesmerizing memory with our customers in their journey with Longines.What you'll be doing<ul><li>Greet and engage with customers in a friendly and approachable manner</li><li>Demonstrate a deep understanding of our watch brands and their unique features</li><li>Guide customers through the selection process to help them find the perfect timepiece</li><li>Process sales transactions accurately and efficiently</li><li>Maintain the store's visual merchandising and ensure it remains clean and inviting</li><li>Collaborate with the store manager to achieve and exceed sales targets</li><li>Participate in product training to continuously develop your product knowledge</li></ul>

Sales Consultant

<h2>Job description</h2>Key Responsibilities:<ul><li>Staff Management:</li><ul><li>Recruit, train, and develop a high-performing sales team, ensuring they are knowledgeable about the brand, products, and luxury service standards.</li><li>Provide ongoing coaching and performance reviews to maintain motivation, improve sales techniques, and ensure a high standard of customer service.</li><li>Organize staff schedules and ensure the concession is appropriately staffed during peak hours.</li></ul><li>Sales and Business Development:</li><ul><li>Drive sales to meet or exceed targets and contribute to the overall performance of the brand within the retail space.</li><li>Develop and implement strategies to promote key collections, seasonal campaigns, and new product launches.</li><li>Build and maintain relationships with high-net-worth clients and VIP customers, ensuring personalized and exceptional service.</li></ul><li>Inventory & Stock Management:</li><ul><li>Oversee the daily management of inventory, ensuring the concession is stocked with the right products and that stock levels are maintained.</li><li>Conduct regular stocktakes and ensure accurate record-keeping for sales, stock movements, and replenishment.</li><li>Work closely with suppliers and vendors to manage deliveries, special orders, and product requests.</li></ul><li>Customer Experience & Service:</li><ul><li>Ensure that customers receive an exceptional shopping experience that reflects the luxury standards of the brand.</li><li>Handle customer inquiries, concerns, or issues in a professional manner, ensuring customer satisfaction and repeat business.</li><li>Manage and implement after-sales services, such as repairs, warranties, and maintenance, in line with company procedures.</li><li>Visual Merchandising:</li></ul><ul><li>Ensure the concession area is beautifully presented, with displays and layouts that highlight the brand and its watches in accordance with the company’s visual merchandising guidelines.</li><li>Regularly review product placement and window displays to ensure they reflect current campaigns and new product arrivals.</li></ul><li>Financial and Operational Reporting:</li><ul><li>Monitor and manage daily, weekly, and monthly sales targets, analysing performance and taking corrective action when necessary.</li><li>Ensure that all financial processes, including cash handling, invoicing, and sales reporting, are accurately carried out.</li><li>Maintain a clean, organised, and secure environment that complies with company policies and procedures.</li></ul><li>Brand Representation and Compliance:</li><ul><li>Represent the brand with professionalism, ensuring that the concession upholds the brand’s image and values at all times.</li><li>Ensure all staff adhere to brand standards, ensuring that the service, visual presentation, and overall operations align with the company’s expectations.</li></ul></ul>

Concession Manager - Selfridges Oxford Street - Longines and Tissot 

<h2>Description du poste</h2>La Maison Longines recrute un Vendeur en CDI 35H à Paris.En tant que Vendeur, vous êtes un véritable ambassadeur de la Marque partageant les valeurs et les ambitions. L’Univers de l’horlogerie et l’art de la vente sont également vos leitmotive.Votre rôle est de contribuer à la croissance du chiffre d’affaires du point de vente et d'offrir une expérience client personnalisée et exceptionnelle.Vos missions principales seront les suivantes :<ul><li>L’accueil et le conseil clientèle en respectant les codes et l’ADN de la marque</li><li>Le développement du chiffre d’affaires et l’atteinte des objectifs fixés</li><li>La fidélisation de notre clientèle et l’optimisation du fichier client</li></ul>La liste n'étant pas exhaustive.

Vendeur H/F - CDI - Longines, Paris 9ème

<h2>Description du poste</h2>Nous recherchons un(e) Stagiaire Service Desk pour une durée d'une année pour notre département IT.Mission principale • Répondre aux appels arrivant au service HelpDesk et gérer le suivi des calls avec l'outil de gestion 'Call Center' • Fournir à tous les clients du site de Saint-Imier des services IT de 1er et 2ème niveau de manière courtoise et opportuneDescriptif des tâches• Préparer le matériel (configuration, installation de softs, livraison du matériel) • Mettre à jour les données relatives à l'inventaire et à l'Active Directory • Réceptionner les incidents (téléphone et courrier électronique) • Prendre en charge et résoudre des incidents de 1er et 2ème niveau • Assurer le suivi des requêtes, des incidents et s'assurer qu'ils soient résolus dans les • délais impartis • Mettre à jour les processus et la documentation • Participer à la mise en place et à l'amélioration des processus existants • Prendre en charge le matériel informatique lors des déménagements • Réaliser la gestion/mutation des profils utilisateurs • Gérer les droits d'accès (AD) • Gérer la téléphonie • Gérer les applications et les appareils mobiles • Prendre en charge des tâches planifiées du service HelpDesk • Gérer les demandes effectuées au Swatch Group • Gérer le contrôle des licences • Assurer le rôle de responsable du matériel MAC OS • Gérer les droits d'accès SAP et suivre les problèmes liés aux impressions dans SAP • Accompagner les utilisateurs dans la migration des systèmes informatiques

Service Desk Agent - Stage 1 an

<h2>Key Responsibilities</h2>Reporting to the Boutique Manager, the Boutique Consultant is responsible for performing sales activities and other related activities such as after-sales service and store maintenance. He/She will be in charge of assisting our customers through personalized customer experience. The ideal candidate will represent the brand as an ambassador, inspiring our customer.In this role, you will:<ul><li>Provide Excellent customer experience and timely, follow-up for both prospective customers in order to achieve sales targets</li><li>Build strong relationships with customers by offering tailored advice and product recommendations based on their preferences</li><li>Follow up sales call with potential customers.</li><li>Introduce new products and upsell products to customers.</li><li>Attend to walk-in customers on any watch repair/related enquiries.</li><li>Follow up with customers on their new watch purchase.</li><li>Follow up with customers on their watch repair service.</li><li>Work closely with other team members to ensure a seamless and efficient boutique operation</li><li>Actively participate in the proper maintenance of the boutique: product displays, props set-up, etc. ensuring that products are displayed to a high standard</li><li>Observe & follow guidelines on stock/cash control & documentation</li><li>Follow up on any changes in store display within the timeline.</li><li>Any other relevant tasks as & when required.</li></ul>

Boutique Consultant

<h2>Description du poste</h2>Nous recherchons un(e) HR Business Partner pour notre département Ressources Humaines.Mission principale• Assurer la gestion globale des Ressources Humaines pour une partie du personnel de l'entreprise • Gérer diverses sorties et événements internes • Gérer divers projets RHDans ce rôle, vos tâches principales sont les suivantes :• Gestion de l'intégralité des processus RH pour les départements sous sa responsabilité, hors processus opérationnels salaires et assurances sociales :• Processus de recrutements (demandes de personnel, parution des annonces, gestion des candidatures, entretiens, prises de références et propositions d'engagement) • Suivi des collaborateurs et actions y relatives en cas de maladies, accidents, maternité, entretiens de retour, etc. • Suivi et gestion de l'absentéisme • Conseil et suivi des collaborateurs en collaboration avec les responsables de lignes (médiation lors de conflits, coaching, fixation et suivi des objectifs, etc.) • Entretiens de recadrage et gestion d'entretiens difficiles en collaboration avec les responsables des départements • Procédure de sortie (licenciements, accords de sortie, etc.) • Etablissement des contrats de travail • Etablissement des certificats de travail• Participer activement à des projets de développement de la fonction RH • Contribuer à la définition et la mise en œuvre des processus et politiques RH en collaboration avec l'équipe • Gestion et organisation de diverses sorties et événements internes

HR Business Partner

<h2>Description du poste</h2>Vous aurez la chance de pouvoir élargir et mettre en pratique vos connaissances dans les différents secteurs du département Marketing. De plus, différentes tâches administratives vous seront données selon les besoins du service Digital Marketing.

Stagiaire maturité professionnelle commerciale pour la rentrée d'août 2025 - Marketing

<h2>Description du poste</h2>Nous recherchons un(e) Collaborateur(trice) Services Généraux pour notre département Services Généraux.Mission principaleMaintenance générale dans les bâtimentsDescriptif des tâches• Fonction de chauffeur pour la Direction ainsi que les visiteurs, les clients et divers cadres en fonction des demandes • Soutien pour le nettoyage des véhicules • Soutien pour l'entretien extérieur : tondre l'herbe, ramasser les feuilles et déblayer la neige en hiver • Déménagements internes • Tri et élimination des déchets • Réalisation de réparations ponctuelles • Contrôle hebdomadaire des diverses installations à l’aide des carnets de contrôle • Maintenance des pompes, du réseau d'air comprimé, du réseau vacuum et du réseau des eaux • Contrôle des installations et des vannes de chauffage • Gestion hebdomadaire de la blanchisserie (chiffons et autres linges divers) • Distribution des produits spéciaux dans les divers départements • Installation, changement et modification des cylindres de portes, des clefs et des systèmes de fermeture • Membre des différents groupes d'intervention : incendie, premiers secours, etc. • Service de piquet bâtiments le week-end

Collaborateur(trice) Services Généraux

<h2>Job description</h2>What You'll Do:<ul><li>Lead and inspire a team of passionate retail professionals.</li><li>Optimize store operations for efficiency and profitability.</li><li>Drive exceptional customer service through strategic planning and training.</li><li>Analyse performance metrics and provide actionable insights to improve operations.</li><li>Manage inventory, merchandising, and store presentation to align with brand standards.</li><li>Foster a collaborative and positive work culture where every team member feels valued.</li></ul>

Retail Operations Manager

<h2>Job description</h2>Are you a dynamic and detail-oriented professional looking for an exciting opportunity?We are looking for a highly motivated and organized Sales Assistant to join our LONGINES team. The ideal candidate will be responsible for preparing customer sales analysis reports, providing support to the sales team, and offering customer careResponsibilities:<ul><li>Prepare and analyze brand sales reports to report data to brand management in Spain and HQ</li><li>Collaborate with the sales team to develop effective sales strategies.</li><li>Maintain and update customer databases.</li><li>Coordinate and organize product presentations to support the sales team</li><li>Support the retail team in projects and tasks related to daily operations</li><li>Liaise with Finance, Logistics and Distribution to ensure the business runs smoothly</li><li>Customer care</li></ul>

Sales Assistant (Office-Based)

<h2>The Role</h2>We are currently recruiting a Part-Time Sales Associate (25 hours per week) for our beautiful Longines Boutique in Brisbane. In this role you will be responsible for achieving sales targets, delivering impeccable customer service, developing client relationships and building client records within the boutique.<ul><li>Support management with operational duties as per store requirements</li><li>Striving to achieve KPI’s and store sales targets</li><li>Make sure the highest level of customer service is being always upheld</li><li>Daily security stock counts</li><li>Stock maintenance, cleaning and store housekeeping </li><li>Daily merchandising; set up, stock rotation, new display concepts</li><li>Attend regular training and develop your Longines knowledge base </li><li>Weekend availability required </li></ul>

Longines Part Time Sales Associate | Edward St 

<h2>Job description</h2>Regional Sales Manager, Northeast TerritoryThe Longines US Brand is looking for a Regional Sales Manager who will be responsible for managing existing accounts within the Northeast region to achieve planned sales budget and overall company annual sales projection for the Company brand. We are seeking a motivated individual with the ability to build excellent retailer relationships. This position will be responsible for the assigned territory. The person will need experience with the wholesale selling, independents and retail.This is a field position that will be require regular travel throughout the assigned territory.

Regional Sales Manager - Northeast 

<h2>Description du poste</h2>We are looking for a Sales Representative for our new Boutique in Zürich.Provide exceptional customer service to all boutique clients. Sell and promote all boutique products to end consumers. Achieve all sales objectives and contribute to the boutique’s overall goals.In this role, your main tasks will be to :Sales• Welcome and serve all customers with a friendly attitude, offering a comprehensive and memorable experience • Develop familiarity with the product range, both past and present, to provide customers with detailed and accurate information • Maintain a thorough understanding of the features of watches and other brand products • Offer reliable information to customers regarding sales and customer service inquiries • Assist in the presentation of merchandise according to guidelines • Contribute to achieving monthly, quarterly, and annual sales targets • Provide exceptional customer service across all channels, including email, phone, and in-person interactionsSecurity• Assist in controlling stock shrinkage and losses through careful handling and attentive actions within the boutique • Adhere to administrative policies and procedures, particularly regarding cash handling • Maintain general awareness of product security and potential risks • Follow company procedures for opening and closing the store • Ensure proper handling of all deliveriesCash Handling and Payment Operations• Manage all transactions responsibly and securely • Perform cashier duties, including payment processing and handling international currencies • Ensure accurate cash handling, credit card processing, and related tasksStore Maintenance• Ensure the boutique always remains clean and presentable, including the sales floor and back office • Maintain awareness of health and safety standards • Ensure proper implementation of visual merchandising standardsCommunication• Comply with company policies and regulations • Attend briefings as instructed by supervisors • Present yourself professionally to both customers and colleagues • Handle international clients with an understanding of their customs and cultureProduct Knowledge• Regularly participate in training sessions • Take responsibility for proactively learning about new products and applying training effectively • Provide customers with thorough product knowledge

Sales Representative

<h2>Description du poste</h2>We are looking for a Deputy Manager for our new Boutique in Zürich.As a Deputy Manager, you will support the Boutique Manager in driving sales, ensuring operational objectives are met, and maintaining high standards within the boutique. You will also assist in recruiting, developing, and coaching the boutique team by providing motivation, encouragement, and support. Maintaining and consistently delivering a high level of customer service will be a key part of your role. Additionally, you will help implement the company’s business plans and strategies, ensuring that the boutique adheres to brand guidelines established by HQ and fully complies with company policies and procedures.In this role, your main tasks will be to :Sales and Operational Support• Assist the Boutique Manager in achieving sales targets and operational objectives • Set and agree on team goals, monitor their progress, and integrate them into individual development plans • Provide support to the team to ensure the achievement of both personal and boutique goalsTeam Leadership and Communication• Establish and maintain strong, effective relationships with the team and HQ departments • Organize regular team briefings to discuss objectives, strategies, plans, and events, ensuring alignment with business opportunities • Motivate and energize the sales team to continuously deliver an exceptional customer experienceMerchandising and Stock Management• Ensure products are properly displayed and comply with company guidelines, including visual merchandising standards • Manage stock replenishment processes to ensure accuracy and regularityTraining and Development• Help build a winning team by fostering passion for the products and empowering employees to reach their full potential • Support the Boutique Manager during performance reviews, evaluations, and team coaching • Ensure all team members are fully trained and informed on the company’s IT systems (e.g., POS systems, back-office, inventory transfers, etc.)Customer Service and Experience• Strive to set a benchmark for customer service and in-store experiences • Continuously support the team in delivering the best possible service to exceed customer expectationsAdministration and Reporting• Assist with team performance reviews and ensure clear, effective communication at all times

Deputy Manager

<h2>Description du poste</h2>Nous recherchons un(e) E-Commerce & CRM Solutions Technical Coordinator pour notre département Digital.Mission principale L'E-Commerce & CRM Solutions Technical Coordinator soutient la stratégie digitale de la marque en coordonnant les projets E-commerce et CRM, en assurant le suivi des demandes techniques et en veillant à l’optimisation continue de la plateforme. Il participe à l’analyse des performances du site, à la gestion des outils CRM et des campagnes e-mail marketing et assure la liaison entre les équipes internes et externes pour garantir la bonne exécution des initiatives. Enfin, il contribue à l’amélioration de l’expérience client en mettant en œuvre des actions basées sur les retours utilisateurs et les données collectées.Descriptif des tâches• Aider à la gestion et à la planification des projets E-commerce, en coordonnant les différentes équipes internes (IT, Marketing, design, etc.) et prestataires externes pour assurer la bonne exécution des initiatives • Assurer le suivi de l’avancement des projets, en veillant à respecter les délais et les priorités établies par l'E-Commerce & CRM Solutions Manager • Assurer le support technique et le suivi des demandes : être le point de contact pour les équipes internes concernant les demandes techniques liées au site E-commerce, en veillant à ce que les tickets et les problèmes soient traités rapidement et efficacement • Participer à la gestion des tests techniques pour valider les nouvelles fonctionnalités et mises à jour sur le site avant leur mise en production • Suivre les indicateurs clés de performance (KPIs) du site E-commerce, effectuer des analyses régulières des données et préparer des rapports pour soutenir la prise de décision stratégique • Apporter un support pour la gestion de la stratégie CRM, en particulier dans la collecte et l’activation des données clients à travers les différents canaux de communication • Participer à la gestion de la relation avec les prestataires externes, en assurant le bon déroulement des collaborations et en vérifiant que les livrables répondent aux attentes définies • Aider à la gestion des mises à jour régulières du site, en coordonnant les mises en production et en veillant à la qualité du contenu et des fonctionnalités

E-Commerce & CRM Solutions Technical Coordinator

<h2>Description du poste</h2>We are looking for an International E-commerce Intern for our Digital department.In this role, your main tasks will be to :Website maintenance• Management of market support tickets • Assist with the QA testing of the website to identify and troubleshoot any technical or formatting issues • Work with the team to implement the e-merchandising strategy • Perform other duties as assigned by the E-commerce teamSEO & Content support• Support content updates and uploads within the CMS • Weekly benchmark and monitoring of competitors and other brands websites to produce CRO recommendations and define AB test roadmap • Analyze through tools to produce recommendations to increase the efficiency of e-commerce buying paths, by breaking down the various stages of the buying tunnel (from traffic acquisition to conversion) • Assist with keyword research, content optimization, and implementation of SEO best practices to improve organic search visibilityReporting and Analysis• Assist in generating reports on website performance, sales data, and other key metrics • Analyzing the results of A/B tests on website design and functionality

International E-commerce Intern

<h2>Job description</h2>We are looking for a Retail Design Project Leader for our Marketing Department.Job OverviewWe are seeking a dynamic and visionary Retail Design Project Leader to spearhead the global design and development of our retail environments. This key role will be responsible for defining and executing the design strategy for our spaces, ensuring each location reflects our brand's heritage, values, and aesthetic while optimizing customer experience and operational efficiency. The Retail Environment Store Design Leader will oversee all aspects of space planning, design execution, and implementation, ensuring alignment with global retail standards, sustainability practices, and emerging retail design trends. The ideal candidate is a creative, strategic thinker with a deep understanding of branding, excellent project management skills, and the ability to deliver innovative, cost-effective, and customer-centric solutions.In this role, your main tasks will be to :• Define and lead the store design strategy, ensuring alignment with brand guidelines and global standards. Integrate innovative design trends and sustainability practices • Oversee the creation of concept designs, layout plans, and schematic design packages for new stores, remodels, and renovations, ensuring the highest standards of design and execution • Partner with internal teams (merchandising, operations, marketing) and external vendors (architects, engineers, consultants) to create cohesive, functional, and visually compelling retail environments • Manage multiple store design projects simultaneously from concept to completion, ensuring on-time and within-budget delivery while maintaining high design standards • Ensure all retail environments reflect the company’s brand identity, values, and customer experience goals, while tailoring solutions to local markets as needed • Develop and maintain global store design playbooks, guidelines, and standards to ensure design consistency across all regions and markets • Drive innovation in store design with a focus on sustainability, new materials, and technologies that enhance customer experience and operational efficiency

Retail Design Project Leader

<h2>Description du poste</h2>We are looking for a Boutique Manager for our new Boutique in Zürich.As a Boutique Manager, you will be responsible for driving sales, achieving all operational objectives, and ensuring compliance with the brand's standards within the boutique. You will also oversee recruitment, development, and coaching of your boutique team by offering motivation, encouragement, and support. Your role is critical in maintaining and delivering a consistently high level of customer service within the boutique. Additionally, you will implement the company's business plans and strategies, ensuring the boutique adheres to the guidelines and procedures established by headquarters (HQ).In this role, your main tasks will be to :Team Management and Operational Oversight• Lead and manage the sales team, ensuring optimal boutique operations • Monitor and drive the achievement of sales targets and operational goals • Develop, define, and communicate team objectives, integrating them into individual development plansCommercial Animation and Customer Development• Supervise commercial activities to grow the local customer base • Ensure the boutique delivers an outstanding and consistent customer experience • Organize team briefings regularly to align objectives, strategies, plans and events with business opportunitiesReporting and Analysis• Analyze performance metrics (KPI's) and prepare periodic commercial and marketing reports • Track budgets and operational performance, ensuring regular reporting to the Brand ManagerMarketing and Visual Merchandising• Coordinate and oversee marketing and communication actions, including boutique events • Ensure product displays and visual merchandising comply with brand guidelines • Manage stock replenishment to ensure it is conducted correctly and regularlyRecruitment and Development• Oversee the recruitment, onboarding and training of team members • Provide coaching and development opportunities to empower team members to reach their full potential • Handle performance reviews and evaluations while addressing disciplinary issues in line with HQ policiesLeadership and Team Dynamics• Foster a positive and motivating work environment, encouraging collaboration and enthusiasm within the team • Ensure team members are well-trained on all operational tools (e.g., POS systems, back office, ordering, after-sales services) • Support the team in delivering exceptional customer service and continuously set the standard for boutique excellence

Boutique Manager

<h2>Job description</h2>As a Sales Associate with Longines, you will be responsible for demonstrating outstanding customer service as per Brand standards, generate sales, merchandise and safeguard company assets. You will be expected to help client outreach initiatives, build brand awareness, assists in daily operations of the store. All positions support and assist management team in achieving all customer service and sales goals initiatives. You will be the brand, inside and outside the boutique.

AVENTURA LUXURY SALES ASSOCIATE

<h2>Job description</h2>The Swatch Group (Italia) S.p.A. ricerca nuovi talenti da inserire nella nuova Boutique Longines di Milano come venditori part time.In qualità di sales assistant garantirai un’esperienza di vendita eccellente ai nostri clienti, dal punto di vista della cura e realizzazione dei desideri. Contribuirai al raggiungimento degli obiettivi aziendali, gestendo le relazioni con la clientela e occupandoti di assistenza alla vendita e post vendita. Parteciperai all’organizzazione del negozio assicurandoti che il punto vendita, il back office e lo stock siano sempre in ordine. Inoltre garantirai la corretta presentazione dell'immagine del brand Longines.

Longines MILANO - Sales Assistant PT (Temporary)

<h2>Job description</h2>The Swatch Group (Italia) S.p.A. ricerca nuovi talenti, con competenze di cinese livello madrelingua, da inserire nella Boutique Longines di Milano come venditore part time.In qualità di sales assistant garantirai un’esperienza di vendita eccellente ai nostri clienti, dal punto di vista della cura e realizzazione dei desideri. Contribuirai al raggiungimento degli obiettivi aziendali, gestendo le relazioni con la clientela e occupandoti di assistenza alla vendita e post vendita. Parteciperai all’organizzazione del negozio assicurandoti che il punto vendita, il back office e lo stock siano sempre in ordine. Inoltre garantirai la corretta presentazione dell'immagine del brand Longines.

Longines Milano - Sales Assistant PT20h - Native level chinese (Temporary)

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