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<h2>Job description</h2>As a Retail Keyholder with Longines, the position will responsible for or demonstrating outstanding customer service and leadership on the selling floor. You will be expected to help build and implement client outreach initiatives, build brand awareness, assist in daily operations of the store. All positions support and assists management team in achieving all customer service and sales goals initiatives. The Keyholder assist management in leading the team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines are completed, all while keeping the customer at the forefront. You will the brand, inside and outside the boutique.

Longines Luxury Keyholder

<h2>Description du poste</h2>Nous recherchons un(e) Collaborateur(trice) Services Généraux pour notre département Services GénérauxMission principaleMaintenance générale dans les bâtimentsDescriptif des tâches<ul><li>Déménagements internes</li><li>Tri et élimination des déchets</li><li>Réparations ponctuelles</li><li>Contrôle hebdomadaire des diverses installations à l’aide de carnets de contrôle</li><li>Maintenance des pompes, du réseau air comprimé, du réseau vacuum et du réseau des eaux</li><li>Contrôle des installations et des vannes de chauffage</li><li>Gestion hebdomadaire de la blanchisserie (chiffons et autres linges divers)</li><li>Distribution des produits spéciaux dans les divers départements</li><li>Installation, changement et modification des cylindres de portes, des clefs et systèmes de fermeture</li><li>Aide à l'entretien extérieur (tondre l'herbe et ramasser les feuilles)</li><li>Déblaiement de la neige en hiver (service de piquet)</li><li>Service de piquet bâtiment week-end</li><li>Membre des différents groupes d'intervention (incendie, premiers secours)</li><li>Sécurité des collaborateurs en cas d'évacuation</li></ul>

Collaborateur(trice) Services Généraux (CDD 1 an)

<h2>The Role</h2>As a After Sales Advisor, you will be the key client contact for all after sales services/repairs. This includes liaising with customers regarding estimation management, the repair process and follow up. Experience with watches is not mandatory as full training is provided but a passion for impeccable customer service and the watch industry will be highly regarded.

Longines After Sales Advisor | Edward St 

<h2>Job description</h2>We are looking for Boutique Manager for Longines Brand to be fully responsible for the management and performance of the store. Mission and Responsibilities: <ul><li>Leading the team to achieve sales targets and operational objectives</li><li>Achieving sales target by identifying customers’ need, recommending the right product and closing the sale</li><li>Provide support, Track sales target achievement, motivate team into towards achievement of the sales</li><li>Establish and maintain strong, effective relationships with the team and HQ departments</li><li>Oversee the stock level and combination of the store and ensure that it is according to guidelines and at optimum level</li><li>Lead team to meet compliance on processes and perform inventory check according to procedures</li><li>Allocate and manage manpower in the Team Duty Roster on monthly basis according to guidelines. Ensure that the store is adequately manned with sufficient manpower</li><li>Managed customer complaints and report to Management</li><li>Ensure that boutique is maintained in accordance to guidelines</li><li>Ensure that watches are merchandise in accordance to guidelines</li><li>Ensure that POSM are properly stored and all storage cabinets are well organised, clean and tidy</li><li>Ensure all sales and stock reports, customers service documents are accurately complied and filed</li><li>Ensure Daily Banking in of cash collected are done according to guidelines, report discrepancies immediately.</li><li>Complete Reports as of needed of the Boutique manager on Team attendance, leave and overtime</li></ul>

Boutique Manager

<h2>Description du poste</h2>Job Overview We are seeking a dynamic and detail-oriented International Visual Content Project Leader to join our Brand Content team. In this role, you will be responsible for the conceptualization, development and end-to-end project management, the coordination of internal and external resources, as well as supporting local markets. You will work closely with internal teams, external partners, to deliver world-class projects that reflect the Longines brand values and strengthen our global presence.In this role, your main tasks will be to:<ul><li>Conceptualization, development and end to end project management of 360-degree marketing communications campaigns to support the brand’s initiatives and product launches</li><li>Coordinating and liasing with internal resources and external agency partners for campaign creation and production Ensuring on-time and on-budget delivery of campaigns</li><li>Liase with departments such as retail, e-commerce, digital, media and social media to ensure coverage of all touchpoints for campaigns</li><li>Supporting local markets by guiding campaign implementation and assessing local projects to provide feedback</li><li>Being in the know of culture and trends to ensure brand relevance amongst the target audiences</li></ul>

International Visual Content Project Manager

<h2>Job description</h2>Sales<ul><li>Greet and serve all customers providing a friendly service and delivering a full and memorable experience.</li><li>Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.</li><li>Ensure good knowledge of all functions of watches and other Longines products.</li><li>Provide reliable information to customers in all matters relating to sales and customer service.</li><li>Help display merchandise as directed.</li><li>Contribute to the store reaching its monthly, quarterly and annual sales targets.</li><li>Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Boutique.</li></ul> Security<ul><li>Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.</li><li>Maintain/build a general awareness of products and security hot spots.</li><li>Follow Company policy and procedures for opening/closing the store.</li><li>Maintain correct processing of all deliveries.</li><li>Follow airport security checks, where necessary, and all BAA/Heathrow guidelines.</li></ul> Cash Handling/Payment Transactions<ul><li>All transactions to be handled in a responsible and secure way.</li><li>Till functions, cashing up, payments and general duties.</li><li>Dealing with, and handling of, cash, credits cards and international currency.</li></ul> Care of the Store<ul><li>Ensure the store is kept clean and presentable at all times.</li><li>Back of house and shop floor are both just as important.</li><li>Health and Safety aware.</li><li>Good Visual Merchandising standards.</li></ul> Communication<ul><li>Adhere to company policies and regulations.</li><li>Attend briefing sessions as directed by your line manager.</li><li>Can present, and conduct, themselves in a professional manner to both customers and colleagues.</li><li>Can deal with international customers and familiar with their customs and culture.</li><li>Can communicate clearly to consumers and colleagues.</li></ul> Product Knowledge<ul><li>Attend regular training days.</li><li>Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.</li><li>Be able to deliver good product knowledge to our customers.</li></ul> Other<ul><li>To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.</li></ul>

Longines Covent Garden - Retail Sales Advisor - Full time, permanent 

<h2>Job description</h2>Essential<ul><li>Experience in the Retail Industry at a sales advisor level.</li><li>Preferably from a watch/jewellery, or retail back ground.</li><li>Must have a positive and outgoing outlook</li><li>Must enjoy their work and have a natural passion for watches and customer service</li></ul>Preferred<ul><li>Have experience with luxury watches or jewellery.</li><li>Be accommodating to shifts, longer trading hours and staying late for events etc.</li><li>Have experience dealing with international customers.</li><li>Ability to communicate in other languages for example, Mandarin.</li></ul>Sales<ul><li>Greet and serve all customers providing a friendly service and delivering a full and memorable experience.</li><li>Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.</li><li>Ensure good knowledge of all functions of watches and other products.</li><li>Provide reliable information to customers in all matters relating to sales and customer service.</li><li>Help display merchandise as directed.</li><li>Contribute to the store reaching its monthly, quarterly and annual sales targets.</li><li>Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Store.</li></ul> Security<ul><li>Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.</li><li>Maintain/build a general awareness of products and security hot spots.</li><li>Follow Company policy and procedures for opening/closing the store.</li><li>Maintain correct processing of all deliveries.</li></ul>Cash Handling/Payment Transactions<ul><li>All transactions to be handled in a responsible and secure way.</li><li>Till functions, cashing up, payments and general duties.</li><li>Dealing with, and handling of, cash, credits cards and international currency.</li></ul>Care of the Store<ul><li>Ensure the store is kept clean and presentable at all times.</li><li>Back of house and shop floor are both just as important.</li><li>Health and Safety aware.</li><li>Good Visual Merchandising standards.</li></ul>Communication<ul><li>Adhere to company policies and regulations.</li><li>Attend briefing sessions as directed by your line manager.</li><li>Can present, and conduct, themselves in a professional manner to both customers and colleagues.</li><li>Can deal with international customers and familiar with their customs and culture.</li><li>Can communicate clearly to consumers and colleagues.</li></ul>Product Knowledge<ul><li>Attend regular training days.</li><li>Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.</li><li>Be able to deliver good product knowledge to our customers.</li></ul>Other<ul><li>To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.</li></ul>

Retail Sales Advisor - Selfridges Oxford Street - Longines and Tissot 

<h2>Job description</h2>The Client Advisor will support both business and operational functions. Supporting the US market, this person will be responsible for coordinating and assisting the teams in the eCommerce experience, including Customer Service and Fulfillment. The Client Advisor will also be responsible for adding world-class and personalized service to eCommerce clients- ensuring the client is happy at critical stages of the purchasing process.  The Client Advisor will also be responsible for post sales service and customer care facilitation. As a Client Sales Advisor, your focus will be to provide exceptional phone, email and chat support.  Fast, concise and clear communication is key as is cross-functional relationships with global and local teams.We are currently seeking sales oriented Client Sales Advisors to join our team. This person must be committed to providing a great customer experience, while striving for exceptional results.  This role will be onsite in Miami, Florida.

Client Sales Advisor 

<h2>Job description</h2>The Retail Operations Director will be responsible for expanding the retail footprint for Longines across the US & Caribbean while optimizing operational efficiencies to maximize profitability and creating long-term strategies to grow net revenue. Managing operations and customer service; driving retail strategies; financial management, reporting, and inventory control; and interfacing with local and international managers.        The candidate must possess operational experience with an emphasis on retail. This person should also work well in a team environment and possess strong communication skills as they will be in constant contact with the boutique and corporate management.   This is an office based position in Miami, FL. The candidate will be expected to travel regularly on behalf of the brand as apart of this role.

Retail Operations Director

<h2>Description du poste</h2>La Maison Longines recrute un Vendeur H/F en CDD 35H à Paris.En tant que Vendeur, vous êtes un véritable ambassadeur de la Marque partageant les valeurs et les ambitions. L’Univers de l’horlogerie et l’art de la vente sont également vos leitmotive.Votre rôle est de contribuer à la croissance du chiffre d’affaires du point de vente et d'offrir une expérience client personnalisée et exceptionnelle.Vos missions principales seront les suivantes :<ul><li>L’accueil et le conseil clientèle en respectant les codes et l’ADN de la marque</li><li>Le développement du chiffre d’affaires et l’atteinte des objectifs fixés</li><li>La fidélisation de notre clientèle et l’optimisation du fichier client</li></ul>La liste n'étant pas exhaustive.

 Vendeur H/F - CDD 35h- 5 mois- Longines, Paris

<h2>Description du poste</h2>Mission principale de la fonction :Collaborer au développement ainsi qu’à la mise en place de concepts de communications stratégiquesDescriptif des tâches : <ul><li>Organiser et planifier l’activité des coordinateurs de projets, en collaboration avec le responsable de service</li><li>Assurer le suivi des projets créatifs stratégiques</li><li>Gestion de shootings photos et vidéos de montres ( suivi administratif, élaboration de retro plannings)</li><li>Achat d’art (négociation ATL/BTL avec nos partenaires et suivi administratif)</li><li>Assurer le suivi des « Droits d’images » ATL lors de la mise à disposition sur AOS</li><li>Préparer des briefings créatifs destinés aux agences et photographes partenaires de la marque</li><li>Prendre part au développement et à la mise en place de nouveaux concepts de communication (print et digital)</li><li>Gérer les demandes et l’envoi de montres pour les shootings, ainsi que la partie administrative</li><li>Réalisation de présentations et de divers rapports</li><li>Assurer le suivi administratif des projets créatifs (demander les offres, passer les commandes, etc.)</li><li>Mettre en place des retro plannings et faire en sorte qu’ils soient respectés</li><li>Assurer le suivi des budgets de production ainsi que le budget création et prévisions pour l’année suivante.</li><li>Coordonner le travail avec les prestataires externes (maisons de production, agences, photographes, photolithographes)</li><li>Superviser les plateformes DAM et AOS : actualisation et réflexion constante sur les nouvelles fonctionnalités à apporter</li><li>Gestion des plateformes DAM et AOS : acces aux collaborateurs et actualisation du contenu marketing</li><li>Ajuster les besoins de visuels de la campagne corporate</li></ul>

International Marketing Operations Project Leader - CDD 9 mois

<h2>Description du poste</h2>Nous recherchons un(e) Sales Coordinator pour notre département Ventes.Dans le cadre de ce poste, vos tâches principales sont les suivantes :Support administratif et coordination<ul><li>Gérer la correspondance multilingue (principalement en anglais et français) selon les marchés</li><li>Assurer un contact régulier avec les clients Internes / Externe (téléphone, e-mails, courriers)</li><li>Suivre et classer les dossiers liés au SV (Service des Ventes)</li><li>Rédiger et mettre en forme rapports et procès-verbaux de réunions</li><li>Réaliser toute autre tâche demandée par l’IMCM et VP Sales</li></ul>Analyses et suivi commercial<ul><li>Effectuer diverses analyses : portefeuilles, commandes en attente (back orders), TUD, statistiques de ventes, etc.</li><li>Analyser les assortiments produits Core Collection en fonction des tops, best-sellers, sell-out et stocks clients ; formuler des propositions de commandes/ Auto-replenishment </li><li>Suivre et analyser les budgets et Forecast (ventes et marketing), préparer les estimations mensuelles et mises à jour hebdomadaires</li><li>Élaborer et suivre des offres pour modèles spéciaux, inventaires, ageing, ventes B2B, etc.</li><li>Gérer et mettre à jour les listes de prix et assurer le suivi du retail price monitoring au niveau du SV</li><li>Gérer les coefficients de prix</li></ul>Suivi des projets et coordination inter-départements<ul><li>Assurer le suivi des projets SIS (shop-in-shop) et boutiques</li><li>Collaborer directement avec l’OPC et le service logistique</li><li>Coordonner les échanges avec tous les départements de l’entreprise</li><li>Suivre les contrats liés au SV en lien avec l’IMCM</li><li>Assurer la gestion et le suivi des outils RMIS / RIS / MyStore (application carte de garantie, etc.)</li></ul>Gestion des agents<ul><li>Gérer les commandes de matériel publicitaire et visuels (PLV) via AOS, selon les besoins clients, et en suivre la mise en place</li><li>Suivre les relevés de comptes, limites de crédit, délais de paiement et effectuer les relances pour les montants dus</li><li>Mettre à jour régulièrement le Store Locator et l’application RMIS boutique</li><li>Gérer les allocations publicitaires des agents (plans médias, suivi, contrôle des preuves et décomptes)</li></ul>Gestion des Produits et Accessoires<ul><li>Suivre les nouveaux produits accessoires et définir les prix SRP/MRP</li><li>Assurer la diffusion des informations relatives aux accessoires</li><li>Coordonner l’ouverture de nouveaux canaux de vente, en lien avec les départements concernés</li></ul>

Sales Coordinator

<h2>Job description</h2>As an Assistant Store Manager with Longines, the position will responsible for assisting in directing the efforts of, and is responsible for, the results of the store and sales associates. This includes but is not limited to: accomplishing and exceeding store wide sales targets, providing support to Store Manager, assist in training; coaching of retail staff, retaining and building client relationships, as well as actively seek new client relationships. This person must be energetic and enthusiastic, be willing to engage customers with a sales-minded attitude, and display pride in our stores through strong work ethics, organizational skills and cleanliness. You will the brand, inside and outside the boutique.

Assistant Store Manager - Luxury Retail

<h2>Description du poste</h2>Nous recherchons un(e) Boutique Manager pour notre boutique à la Rue du Rhône à Genève (Entrée Place de la Fusterie). Dans le cadre de cette fonction, vos principales tâches sont les suivantes : • Assurer l'atteinte des objectifs de vente • Atteindre tous les objectifs opérationnels fixés ou requis. Fixer des objectifs en ligne avec les attentes de l'entreprise et gérer votre équipe pour s'assurer qu'ils sont dépassés • Définir et convenir les objectifs de votre équipe, suivre les objectifs pour s'assurer qu'ils sont atteints et les intégrer dans leurs plans de développement personnel • Etablir et maintenir des relations solides et efficaces avec votre équipe • Etablir et maintenir des relations solides et efficaces avec tous les départements du HQ • Organiser régulièrement des briefings d'équipe pour discuter des objectifs, des stratégies, des plans, des événements, afin d'aligner les besoins et les opportunités de l'entreprise • Garantir que nos produits sont correctement commercialisés et conformes aux directives de l'entreprise, ainsi que s'assurer que les bons visuels sont en place • Gérer le réapprovisionnement : s’assurer qu’il est effectué correctement et régulièrement • Former une équipe gagnante afin de donner aux employés les moyens de libérer leur passion pour le produit et les aider à réaliser leur plein potentiel • Traiter les problèmes de performance et les problèmes disciplinaires selon les procédures émises par le HQ • Dynamiser l’équipe de vente et lui permettre de répondre à tous les objectifs personnels et de la boutique • Soutenir l’équipe de vente pour qu'elle soit la meilleure possible et s'efforcer continuellement de définir la référence en matière de service client et d'expérience en magasin • Gérer les revues de performance avec l'équipe et effectuer tous les entretiens et les évaluations • S'assurer que l’équipe est pleinement informée et formée sur tous les aspects informatiques de l'entreprise (caisses, back-office, commande et transfert si stock, etc.) • Assurer une communication claire et efficace à tout moment

<h2>Job description</h2>We are looking for a Retail Environment Development Team Leader for our Marketing Department.Job OverviewWe are seeking an experienced and visionary Retail Environment Development Team Lead to manage and guide a team of Retail Development Project Leaders in delivering global retail store projects. This role serves as the operational backbone of our retail environment team, ensuring that projects are delivered on time, on budget, and to the highest quality standards.The Team Lead will provide direction, coaching, and oversight to project leaders, ensuring alignment with the company’s retail development strategy. This role also acts as the bridge between the Head of Retail Environment and the project teams, driving consistency, innovation, and operational excellence across all markets.In this role, your main tasks will be to :Team Leadership & Management• Lead, coach, and develop a team of Retail Development Project Leaders, fostering a culture of accountability, collaboration, and innovation • Act as the first line of operational decision-making and escalate strategic issues to the Head of Retail Environment when required • Ensure equitable workload distribution, resource planning, and ongoing performance management of the team • Provide mentorship, professional development, and training to strengthen project management capabilities within the teamProject Portfolio Oversight• Oversee the global pipeline of retail store development projects, ensuring consistency in execution and adherence to brand and operational standards • Monitor project budgets, schedules, and resource allocation across all team projects, ensuring alignment with departmental KPIs • Conduct regular project reviews with Project Leaders to ensure proactive problem-solving, risk management, and on-time deliveryStakeholder & Vendor Coordination• Strengthen relationships with internal stakeholders (operations, sales, store design, vm) and external vendors, contractors, and consultants • Oversee vendor performance management, ensuring compliance with service level agreements, quality standards, and budgetary targetsOperational Excellence & Innovation• Standardize processes, tools, and best practices across the team to enhance efficiency and scalability of project delivery • Ensure compliance with all building codes, local regulations, safety standards, and sustainability requirements • Drive innovation in retail environment development by integrating new technologies, sustainable materials, and cost-efficient solutions.

Retail Environment Development Team Leader

<h2>Description du poste</h2>Pour la rentrée d'août 2026, nous avons quatre places disponibles en qualité d'apprenti(e)s employé(e)s de commerce dans la branche Services & Administration!Durant vos trois années d'apprentissage, vous aurez la chance de pouvoir changer de département tous les six mois afin de découvrir les différents secteurs de l'entreprise et d'en apprendre davantage.Vous bénéficierez d'un accompagnement professionnel et de qualité de la part de toute notre équipe de formateurs!Ce que nous pouvons vous offrir:• Un apprentissage de 3 ans varié et intéressant au sein d'une entreprise formatrice expérimentée • Une multitude de tâches administratives et de défis à relever • La possibilité de vous développer professionnellement et personnellement • Des conditions de travail attractives dans un cadre varié • La coopération dans une équipe motivée

Apprenti(e)s employé(e)s de commerce pour la rentrée d'août 2026

<h2>Job description</h2>We are looking for an International Digital Media Specialist for our Marketing Department.Role OverviewAs International Digital Media Specialist, you will be responsible for developing and executing digital media plans aimed at enhancing Longines’ brand visibility and reaching target audiences effectively.Working collaboratively with cross-functional teams, you will plan global media campaigns that align with the brand's marketing objectives.The role requires a strategic and innovative planner with a deep understanding of digital trends, and an ability to ensure that marketing campaigns always benefit from the best media mix.In this role, your main tasks will be to :• Develop international media strategies in line with brand objectives and market trends • Plan, execute and monitor digital media campaigns across digital platforms (social media, display advertising, CTV) • Coordinate with internal teams and markets on the visual planning of global digital media campaigns • Track, monitor and optimise media campaign performance against KPIs, evaluate results, and adjust strategy and budgets accordingly • Produce bi-weekly, monthly, and quarterly reports and make strategic recommendations accordingly • Collaborate with Longines’ international teams to coordinate global and local media campaigns • Collaborate and coordinate with the marketing teams on the creation of advertising copy and the development of digital assets to ensure consistent and impactful messaging • Manage relationships with agencies and third-party vendors who support Longines’ paid marketing efforts • Conduct market research and audience analysis to inform media planning decisions • Stay on top of the latest industry trends, emerging media channels and best practices

International Digital Media Specialist

<h2>Description du poste</h2>Pour la rentrée d'août 2026, nous avons une place disponible en qualité d'opérateur(trice) en horlogerie AFP, option assemblage.Vous bénéficierez d'un accompagnement professionnel et de qualité de la part de toute notre équipe de formateurs!Ce que nous pouvons vous offrir:• Un apprentissage de 2 ans varié et intéressant au sein d'une entreprise formatrice expérimentée • Une multitude de tâches et de défis à relever • La possibilité de vous développer professionnellement et personnellement • Des conditions de travail attractives dans un cadre varié • La coopération dans une équipe motivéeVous ferez votre formation de base obligatoire chez ETA à Granges sur des périodes de 4 à 6 semaines, puis vous serez formé(e) chez Longines.

Apprenti(e) opérateur(trice) en horlogerie AFP pour la rentrée d'août 2026, option assemblage

Offerte di lavoro da LONGINES

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9 offerte di lavoro

Per garantire la longevità della nostra azienda, ci affidiamo a collaboratori efficienti e pragmatici.

Offerte di lavoro da LONGINES