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| LONGINES GB

<h2>Job description</h2>Essential<ul><li>Experience in the Retail Industry at a sales advisor level.</li><li>Preferably from a watch/jewellery, or retail back ground.</li><li>Must have a positive and outgoing outlook</li><li>Must enjoy their work and have a natural passion for watches and customer service</li></ul>Preferred<ul><li>Have experience with luxury watches or jewellery.</li><li>Be accommodating to shifts, longer trading hours and staying late for events etc.</li><li>Have experience dealing with international customers.</li><li>Ability to communicate in other languages for example, Mandarin.</li></ul>Sales<ul><li>Greet and serve all customers providing a friendly service and delivering a full and memorable experience.</li><li>Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.</li><li>Ensure good knowledge of all functions of watches and other products.</li><li>Provide reliable information to customers in all matters relating to sales and customer service.</li><li>Help display merchandise as directed.</li><li>Contribute to the store reaching its monthly, quarterly and annual sales targets.</li><li>Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Store.</li></ul> Security<ul><li>Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.</li><li>Maintain/build a general awareness of products and security hot spots.</li><li>Follow Company policy and procedures for opening/closing the store.</li><li>Maintain correct processing of all deliveries.</li></ul>Cash Handling/Payment Transactions<ul><li>All transactions to be handled in a responsible and secure way.</li><li>Till functions, cashing up, payments and general duties.</li><li>Dealing with, and handling of, cash, credits cards and international currency.</li></ul>Care of the Store<ul><li>Ensure the store is kept clean and presentable at all times.</li><li>Back of house and shop floor are both just as important.</li><li>Health and Safety aware.</li><li>Good Visual Merchandising standards.</li></ul>Communication<ul><li>Adhere to company policies and regulations.</li><li>Attend briefing sessions as directed by your line manager.</li><li>Can present, and conduct, themselves in a professional manner to both customers and colleagues.</li><li>Can deal with international customers and familiar with their customs and culture.</li><li>Can communicate clearly to consumers and colleagues.</li></ul>Product Knowledge<ul><li>Attend regular training days.</li><li>Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.</li><li>Be able to deliver good product knowledge to our customers.</li></ul>Other<ul><li>To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.</li></ul>

Retail Sales Advisor - Selfridges Oxford Street - Longines and Tissot 

<h2>The Role</h2><div>As a Client Advisor, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the boutique.</div><ul><li>Support boutique management</li><li>Striving to achieving KPI’s and store sales targets </li><li>Make sure the highest level of customer service is being upheld at all times</li><li>Daily security stock counts</li><li>Undertake daily routine as directed</li><li>Stock maintenance and cleaning</li><li>Daily merchandising; set up, stock rotation, new display concepts</li><li>Attend regular training and continuously develop own knowledge base</li></ul>

Longines Client Advisor | Edward Street 

<h2>The Role</h2>As a Client Advisor, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the boutique during festive season.  <ul><li>Support boutique management with store operations as required</li><li>Strive to achieve KPI’s and store sales targets</li><li>Make sure the highest level of customer service is always upheld</li><li>Daily security stock counts</li><li>Daily merchandising; set up, stock rotation, new display concepts</li><li>Boutique maintenance and upkeep</li><li>Attend regular training and stay updated on product lines</li><li>Assist in developing the client database</li><li>Full time availability</li></ul>

Client Advisor | Seasonal Casual | Longines Edward Street 

<h2>Key Responsibilities </h2><ul><li>Support Boutique Manager and wider team with daily operations</li><li>Assist in planning staff rosters to ensure adequate coverage</li><li>Review operational reports to ensure compliance with policies and procedures</li><li>Oversee inventory levels, including transfers, damages and CS stock</li><li>Support sales performance by motivating the team and leading by example</li><li>Ensure exceptional customer service and handle escalated customer issues</li><li>Implement sales training programs and support ongoing staff development</li><li>Manage Longines E-Learning and SGA training modules for timely completion</li><li>Assist with recruitment and setting performance objectives with management</li><li>Provide daily support to Customer Service, including staffing and escalations</li><li>Ensure accurate daily reporting of sales figures and boutique operations</li><li>Ensure the highest level of client service at all times</li></ul>

Assistant Boutique Manager 

<h2>Job description</h2>¿Tienes experiencia en ventas? ¿Te interesa? ¡Apúntate!Buscamos personal de ventas interesados en jornada parcial para uno de nuestros punto de venta en Barcelona, que asumirá las siguientes funciones:* Bienvenida y atención al cliente conforme a los protocolos de la compañía. * Venta y asesoramiento de los productos ofertados en los puntos de venta. * Dominio y puesta en práctica de técnicas de venta. * Cuidado y mantenimiento de tienda. * Participación activa en el logro de objetivos de facturación del punto de venta

Asesora/or de ventas Barcelona

<h2>Description du poste</h2>We are looking for a Retail Environment Development Team Leader for our Marketing Department.Job OverviewWe are seeking an experienced and visionary Retail Environment Development Team Lead to manage and guide a team of Retail Development Project Leaders in delivering global retail store projects. This role serves as the operational backbone of our retail environment team, ensuring that projects are delivered on time, on budget, and to the highest quality standards.The Team Lead will provide direction, coaching, and oversight to project leaders, ensuring alignment with the company’s retail development strategy. This role also acts as the bridge between the Head of Retail Environment and the project teams, driving consistency, innovation, and operational excellence across all markets.In this role, your main tasks will be to :Team Leadership & Management• Lead, coach, and develop a team of Retail Development Project Leaders, fostering a culture of accountability, collaboration, and innovation • Act as the first line of operational decision-making and escalate strategic issues to the • • Head of Retail Environment when required • Ensure equitable workload distribution, resource planning, and ongoing performance management of the team • Provide mentorship, professional development, and training to strengthen project management capabilities within the teamProject Portfolio Oversight• Oversee the global pipeline of retail store development projects, ensuring consistency in execution and adherence to brand and operational standards • Monitor project budgets, schedules, and resource allocation across all team projects, ensuring alignment with departmental KPIs • Conduct regular project reviews with Project Leaders to ensure proactive problem-solving, risk management, and on-time deliveryStakeholder & Vendor Coordination• Strengthen relationships with internal stakeholders (operations, sales, store design, vm) and external vendors, contractors, and consultants • Oversee vendor performance management, ensuring compliance with service level agreements, quality standards, and budgetary targetsOperational Excellence & Innovation• Standardize processes, tools, and best practices across the team to enhance efficiency and scalability of project delivery • Ensure compliance with all building codes, local regulations, safety standards, and sustainability requirements • Drive innovation in retail environment development by integrating new technologies, sustainable materials, and cost-efficient solutions.

Retail Environment Development Team Leader

<h2>Job description</h2>Training Program Development & Deliveryo    Develop a training calendar and deliver various training programs for all Corporate Boutiques’ team members in Hong Kong & Macau.o    Review training gaps and develop programs to be reflective upon the analysis of the boutiques and retail team’s KPI’s, sales, mystery shop reports and customer feedback.o    Obtain and comprehend all training materials and assets from Brand HQ, then translate, modify and organize according to the latest brand’s direction.o    Deliver both on-site and classroom trainings to all frontline team members in person.o    Implement Train-the-trainer program and coordinates supporting administration work accordingly to HQ guidelines.o    Explore and engage with external training consultant to bring in new skillsets and knowledge to retail frontline team such as emotional selling and CRM. Field Trainingo    Carry out on-site observations and provide regular visit report to Brand Manager and Retail Manager regarding the team members’ standard on selling ceremony, product knowledge level and SOP compliance.o    Deploy bench plan in Corporate Boutiques to ensure training calendar is in place and Boutique Managers are actively developing and promoting team members.o    Train up Boutique Managers and Supervisors with techniques and skills of supervision and handling difficulties.o    Work with Boutique-in-charge to deploy regular filed training for existing staff to improve their job skills and possibly prepare for jobs requiring greater skill, and apply in day-to-day tasks.o    Develop language, advanced product and CS trainings to general sales force.o    Partner closely with Boutique Managers to develop tailored action plans aimed to optimize retail KPIs, while proactively identifying new growth and development opportunities to support long-term success.o    Conduct quarterly audit report to ensure Corporate Boutiques are compliant to the most up-to-date SOP. Training Evaluationo    Conduct talent assessments and evaluate campaigns effectiveness to enhance employee performance.o    Amend and revise programs as necessary, in order to adapt to the changes that occur in the work environment.o    Apply objective rating criteria to measure courses effectiveness.o    Reinforce the learning by putting theories into actions and monitor actual execution with frontline team.o    Carry out course evaluation & analysis and act on feedback where necessary to ensure high quality service provision and continuous improvement.o    Set targets for future training strategies & directions. E-Learningo    Manage and adapt existing training program into online learning system.Translation of HQ LLC training material, utilize E-learning platforms to deliver new product knowledge. Other Supportso    Deeply understand watch market and compare Pros & Cons with Competitors brando    Design script and FAB, compare our top item with competitor hot item, closely monitor brands marketing activities.o    Always ready to accept additional responsibilities and able to deal with multi-tasks by offering professional support for other channels within the team when required, in an attempt to strengthen competency within the industry in various aspects for future development.

Retail Field Trainer

<h2>Description du poste</h2>Job Overview We are seeking a dynamic and detail-oriented International Visual Content Project Leader to join our Brand Content team. In this role, you will be responsible for the conceptualization, development and end-to-end project management, the coordination of internal and external resources, as well as supporting local markets. You will work closely with internal teams, external partners, to deliver world-class projects that reflect the Longines brand values and strengthen our global presence.In this role, your main tasks will be to:<ul><li>Conceptualization, development and end to end project management of 360-degree marketing communications campaigns to support the brand’s initiatives and product launches</li><li>Coordinating and liasing with internal resources and external agency partners for campaign creation and production Ensuring on-time and on-budget delivery of campaigns</li><li>Liase with departments such as retail, e-commerce, digital, media and social media to ensure coverage of all touchpoints for campaigns</li><li>Supporting local markets by guiding campaign implementation and assessing local projects to provide feedback</li><li>Being in the know of culture and trends to ensure brand relevance amongst the target audiences</li></ul>

International Visual Content Project Manager

<h2>The Role</h2>As a After Sales Advisor, you will be the key client contact for all after sales services/repairs. This includes liaising with customers regarding estimation management, the repair process and follow up. Experience with watches is not mandatory as full training is provided but a passion for impeccable customer service and the watch industry will be highly regarded.

Longines After Sales Advisor | Edward St 

<h2>Functie</h2>Als customer care medewerker van Longines ben jij dé stem voor B2C als voor B2B. Jij helpt klanten met het beantwoorden van alle aftersales vragen. Denk hierbij aan garantie- en postgarantievoorwaarden, reparatiestatus, valideren van prijsopgaven en prijzen van reserveonderdelen, enz. Deze vragen beantwoord je via mail, telefoon en andere kanalen waar wij mee werken. In deze rol rapporteer je aan de Brandmanager en werk je nauw samen met de Accountmanager en Sales & Ecom. Daarnaast onderhoud je contact en werk je samen met ons hoofdkantoor in Zwitserland en het servicecenter in België en Frankrijk.  Voorkomende werkzaamheden<ul><li>Verzorgen van een geweldige klantervaring op afstand</li><li>Beantwoorden van vragen, oplossen van cases via ons CRM-systeem, voor zowel B2B als B2C</li><li>Verwerken van binnenkomende orders</li><li>Opvolgen van reparaties</li></ul>

Customer Care Medewerker Longines

<h2>Job description</h2>As a Retail Keyholder with Longines, the position will responsible for or demonstrating outstanding customer service and leadership on the selling floor. You will be expected to help build and implement client outreach initiatives, build brand awareness, assist in daily operations of the store. All positions support and assists management team in achieving all customer service and sales goals initiatives. The Keyholder assist management in leading the team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines are completed, all while keeping the customer at the forefront. You will the brand, inside and outside the boutique.This is a seasonal opportunity.

Full Time Luxury Keyholder (Seasonal) 

<h2>Description du poste</h2>Nous recherchons un(e) International Marketing Administration & Procurement Coordinator dans notre département Marketing. Dans le cadre de ce poste, vos tâches principales sont les suivantes :Administration Marketing :<ul><li>Gérer la plateforme RIS pour la vente des articles Marketing aux Marchés.</li><li>Coordonner la communication avec les Marchés pour leurs commandes d’articles Marketing via RIS, pour la gestion des commandes vente dans SAP et le suivi des livraisons.</li><li>Assurer les livraisons dans le respect des délais, en collaboration avec l’OPC.</li><li>Analyser et suivre les stocks des articles Marketing en collaboration avec l’équipe Marketing Administration & Procurement.</li><li>Analyser et suivre le stock Arvato (Marchés européens) pour éviter les ruptures. Garantir une consommation régulière des articles pour éviter le surstockage. Gérer également l’obsolescence, le phase-out et la destruction des anciennes collections, en collaboration avec les filiales européennes.</li><li>Organiser et participer à la vente au personnel d’articles publicitaires.</li><li>Gérer quelques projets spéciaux.</li><li>Gérer l’envoi de matériel sur les événements et suivre les livraisons avec l’OPC.</li><li>Assurer la polyvalence avec l’équipe Marketing Administration & Procurement.</li></ul>Coordination des Achats :<ul><li>Traiter les demandes d’achat de biens et services liés au marketing (Brand Heritage, Training, E-Commerce, Customer Service, projets spécifiques…).</li><li>Contrôler les offres, créer les articles et organiser la partie logistique (uniquement marchandises) avec le support d’OPC et des Fournisseurs.</li><li>Saisir et suivre des commandes dans SAP, en garantissant les délais de livraisons et en validant la facturation.</li><li>Travailler en étroite collaboration avec les équipes Marketing HQ et les Fournisseurs pour assurer un bon suivi des nouveaux projets et des commandes en cours.</li></ul>

International Marketing Administration & Procurement Coordinator

<h2>Description du poste</h2>Mission principale de la fonction :• Gestion des fournitures Customer Service • Gestion et coordination des activités d'une équipe de Gestionnaires de stockDescriptif des tâches :Tâches en tant que Team Leader• Coordonner le personnel du service • Désigner les tâches et fonctions de chacun • Organiser le travail • Prioriser et contrôler les tâchesTâches en tant que Gestionnaire de stock• Traitement des retours aux fournisseurs : commandes SAP et renvois • Traitement et rangement des retours de composants des clients • Comptage de l'inventaire tournant • Transactions de stock Customer Service dans SAP: entrées, transferts et sorties • Réception de marchandises et entrée en stock • Réception de marchandises du stock central • Rangement du stock Customer Service • Conditionnement à l'interne avant le rangement dans le stock Customer Service • Gestion de la sous-traitance (envoi, réception et rangement) • Elimination de composants et remise en ordre du stock Customer Service • Remplacement des membres de l’équipe stock Customer Service en cas de besoin • Préparation des commandes E-commerce (accessoires)Tâches en tant que picker stock Customer Service• Sortie des composants pour les filiales, les agents et l'atelier

Spare Parts Stock Team Leader

<h2>Job description</h2>As a Retail Keyholder with Longines, the position will responsible for or demonstrating outstanding customer service and leadership on the selling floor. You will be expected to help build and implement client outreach initiatives, build brand awareness, assist in daily operations of the store. All positions support and assists management team in achieving all customer service and sales goals initiatives. The Keyholder assist management in leading the team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines are completed, all while keeping the customer at the forefront. You will the brand, inside and outside the boutique.

Longines Luxury Keyholder

<h2>Job description</h2>The Retail Operations Director will be responsible for expanding the retail footprint for Longines across the US & Caribbean while optimizing operational efficiencies to maximize profitability and creating long-term strategies to grow net revenue. Managing operations and customer service; driving retail strategies; financial management, reporting, and inventory control; and interfacing with local and international managers.        The candidate must possess operational experience with an emphasis on retail. This person should also work well in a team environment and possess strong communication skills as they will be in constant contact with the boutique and corporate management.   This is an office based position in Miami, FL. The candidate will be expected to travel regularly on behalf of the brand as apart of this role.

Retail Operations Director

<h2>Job description</h2>As an Assistant Store Manager with Longines, the position will responsible for assisting in directing the efforts of, and is responsible for, the results of the store and sales associates. This includes but is not limited to: accomplishing and exceeding store wide sales targets, providing support to Store Manager, assist in training; coaching of retail staff, retaining and building client relationships, as well as actively seek new client relationships. This person must be energetic and enthusiastic, be willing to engage customers with a sales-minded attitude, and display pride in our stores through strong work ethics, organizational skills and cleanliness. You will the brand, inside and outside the boutique.

Assistant Store Manager - Luxury Retail

<h2>Description du poste</h2>Pour la rentrée d'août 2026, nous avons une place disponible en qualité d'opérateur(trice) en horlogerie AFP, option assemblage.Vous bénéficierez d'un accompagnement professionnel et de qualité de la part de toute notre équipe de formateurs!Ce que nous pouvons vous offrir:• Un apprentissage de 2 ans varié et intéressant au sein d'une entreprise formatrice expérimentée • Une multitude de tâches et de défis à relever • La possibilité de vous développer professionnellement et personnellement • Des conditions de travail attractives dans un cadre varié • La coopération dans une équipe motivéeVous ferez votre formation de base obligatoire chez ETA à Granges sur des périodes de 4 à 6 semaines, puis vous serez formé(e) chez Longines.

Apprenti(e) opérateur(trice) en horlogerie AFP pour la rentrée d'août 2026, option assemblage

International job opportunities at LONGINES

12 job offers

To ensure the longevity of our company, we rely on efficient, pragmatic team players.

International job opportunities .css-1uy6g3p{margin:0;font-family:LonginesSerif,Georgia;font-size:24px;line-height:1.14;font-weight:700;display:block;}@media (min-width:1440px){.css-1uy6g3p{font-size:35px;}}at LONGINES

12 job offers

To ensure the longevity of our company, we rely on efficient, pragmatic team players.

International job opportunities at LONGINES